Great staff, friendly. Location is superb...near hyde park on the circle line. Breakfast was also satisfactory But... Rooms were tiny (I'm 5"3 and my knees touched the sink when i sat down in the bathroom). Tubs were a safety hazard. LIghts in the shower were so near my head and the shower head i was worried about electrocution. Rooms were... more

Ideal location within a five minute walk of Paddington mainline station. Staff at reception were very helpful, polite and informative. The staff in the breakfast room were also pleasant and helpful. We booked this hotel through the Shaftesbury Hotel groups own website and took advantage of their book three nights get 15% discount. The double room including breakfast averaged out... more

We arrived at the london notting hill hotel in this chain to find after almost an hour waiting in reception that they had not allocated us a room. They transferred us to their sister hotel in Paddington (not the area of London we wanted to stay) however the room we were allocated was completely unsuitable. We booked for 2 adults... more

Stayed here for 2 nights. The rooms are a bit tight, but the hotel is clean. I had taken a double room so that it could be a bit roomy, but still not there. I had breakfast included, and that was good. Overall an average hotel. more

This hotel is a great hotel if you need something decent that's close to Paddington. The staff is friendly, especially the day porter. The rooms are typical English small, although they upgradeded me to a larger single with a fridge and a microwave, which was nice. The lift is tiny and can fit about 2 people with bags or four... more

just 2min go the tube&train station. free internet :) more

Please dont ever believe this has anything in common with a 4* hotel. This is a typical terrace hotel with very average facilities, similar service and TINY rooms. My bed is the full width of the room! The full width!! There is literally no room at the end of the bed before the wall! None! To get to the table,... more

I was very worried about stayin here as i read the reviews after i had booked,i booked a quad room for myself my partner and our kids age 11 and 18,our room was in the basement and it was lovely,it had a window and air con,it also had a double bed and queen size bed and a flat screen tv... more

Where do you start with this place??? I am still fuming from the worst experience and service i have ever come across in any hotel in London and I've been around a few! Firstly make no mistakes, this is NOT a 4 star hotel, it would barely get a 3 star based on cleaniness but take the size of rooms... more