The general cleanliness of the room was poor-marks on the walls, crockery was only rinsed out by staff not cleaned properly. Bathroom was unfinished in places and needed repairing in others. The bed was very uncomfortable and not enough pillows supplied. Ironing board was provided but no iron, no microwave or kitchenette just a fridge that was positioned by the... more

Beware if you're traveling by tube to the hotel on a Sunday. The Jubilee line is under works, so was closed on our arrival day. This proved difficult, and we ended up cabbing it to the hotel. When we arrived, there was a sign on the door stating to pick up keys from 274 West End Lane. When I checked... more

Upon arrival we were told that the booking we had made via London Booking Ltd would not be honoured, and being a full house we were told that we could be put into a another 2 star hotel which meant a trip into a zone 3 tube station. No explanation was ever provided why they cancelled the booking as staff... more

I often come to London and this time I have chosen this hotel. I got good deal on booking.com and it seemed to be very nice. It's situated in north London in West Hampstead. You can get there easily by underground and also overground which is about 10mins walk from the hotel. The bus station is almost next to the... more

I am pleased and relieved to say that I had a great experience at the Suites this time around!!! There are still some cosmetic issues(paint dings etc.) but it was a quiet, clean and pleasant stay. There is no elevator, and that is sometimes a drag, but when you consider the price and location, it is easy to get past.... more

Booked through London Nights.com. 2 nights Bed and Continental breakfast for £160 for 2 adults. We arrived and checked in through the letting agent/hotel reception across the road, thinking this was a little strange, we were dubious to say the least about what lay ahead!! Thankfully we were not disappointed and had a great experience. Our room, although fairly small... more

I have booked most of my recent accommodation through Worldby.com, and i have always been very pleased with ambience and quality, but this apartment is not a highlight. Though to be fair worldby.com did pass me to venere to book this apartment. 1. the description of bar and restuarant on the website is false - there are none. you are... more

Tempted by what appeared to be a 'reasonable' price, I booked a special weekend to London at the 291suites.......biggest mistake of my life. The accomodation was not even finished. Cracks in the walls, exposed wires and cigarette burns in the carpets, noisy guests...this was more like a sheltered housing scheme more

I stayed at the 291 suites located in west hampstead last week and I must say I was appalled at the standard of the accommodation and indeed the building itself. The building smelt heavily of gas from the moment you entered downstairs which was worrying. As you proceeded up the stairs, it was obvious that this was a part-finished project,... more