Although the apartment was of a very high stsndard the customer service is appalling. This place is difficult to find, it claims no parking on the internet so we booked to park at London City Airport only to find a multi story a stones throw away for a third of the airport price on arrival. After finally gaining entry the... More

Possibly the worst 'premium' hotel/apartments I have stayed in during my times in London. I have to travel to Canary Wharf every other week and end up staying everywhere in the Docklands (Hilton, Marlin, Discovery Dock, Brittania, etc.) Let's rack off the problems with my one night stay: the lights in the bathroom did not work, stains on walls and... More

My wife and I spent two days at the Grainstore Apartments in London's Docklands and they were very nice indeed. The staff were extremely helpful especially as we turned up on the morning all the roads around ExCel and that part of Docklands were closed for a big cycling event. They helped us get in to the Grainstore Apartments and... More

We moved to the Grainstore Apartments following a trip to the English country side. We booked via a last minute type of site and recieved quite a good rate however it was all down hill from there! It was impossible to contact the apartments to seek any info prior to arrival. We had requested an apartment with NO stairs as... More

After a very brief stay at a very cramped/stuffy London hotel, this place was just what we needed, and was more like the Ponderosa. Apartments are spacious/fairly new & spotless. Although the location is a little awkward, the tube is handy, and with just one change, you are in Waterloo in a matter of minutes. Staff accepted our (excess) luggage... More