I have stayed here numerous times and each time the hotel has been consistent in giving good value for money, a nice breakfast, free parking and comfortable rooms.
Yes - some of the rooms may feel a bit dated but they are kept clean and to a good standard. Executive rooms are of a good size and a welcome snack/drink...
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Reviewed 27 June 2011
Dear Guest
Thank you for leaving us your constructive feedback on Tripadvisor.
We always welcome reviews from our guests and will use the information they provide us with to work towards continually improving the service we offer to all. We aim to give Good Value and provide a Good Breakfast and I am glad that you feel that we are...
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Perfectly adequate budget hotel, very clean but the rooms and coomon areas are in need of updating. Staff were friendly and helpful.
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Dear Guest
Thank you for staying with us and for leaving your review of our hotel on Tripadvisor.
I have noted all of your feedback and will ensure that the hotel team are made aware of your positive comments about the service they provided. They work very hard to ensure all of our guests have an enjoyable stay and it...
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typical large chain hotel, they try to squeeze as much money as they can from you at the same time as giving you as least possible value for money.
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Dear Guest
I have noted your feedback and firstly I would like to thank you for taking the time to review our hotel on Tripadvisor.
I do feel that our rates reprsent good value for a AA rated 4 star hotel, particularly at the weekend when our rates are only slightly higher than the budget brand properties closeby. Our property...
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We have stayed at this hotel twice and had problems both times.
On the first occasion, the shower wasn't working, The room hadn't been properly cleaned - there were bottle tops and food under the desk and my partner stood on a shard of glass and cut his foot. We complained and were moved to a different room.
On the...
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Dear Guest
I am very sorry that you did not enjoy your recent stay at this hotel. We aim to give every guest a relaxing and enjoyable experience whilst they are away from home and I sincerely apologise that we failed to acheive this during your time with us.
Please be assured that I have noted all the points listed...
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My family and I booked at this Holiday Inn for two nights. We booked because they have interconnecting doors between rooms and we could therefore have the children in one room and me and my husband in the other. This was a massive bonus (other hotels PLEASE take note that families really need this facility).
The rooms were clean and...
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Dear Guest
I would like to thank you for posting this comprehensive review of our hotel onto Trip Advisor following your recent stay.
I have noted your constructive comments, both the positive ones and the not so positive and will certainly communicate this to the relevant managers and add this to our usual practice of using such information to improve...
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Pros:
1. Free parking with plenty of spaces
2: bar staff were very friendly and outstanding service
3: quality of food very good
4: the hotel was very clean
5: sky sports in lobby
6: quick check in/out
7: comfy bed
Cons:
1. 1940 s furniture in rooms that is dark and looks like off the antique roadshow
2. Old...
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Dear Guest
I would like to thank you for posting your review of the Holiday Inn London-Elstree on Trip Advisor following your recsnt stay.
I have noted your constructive feedback, both the pros and the cons and will certainly add this to our usual practice of using such information to improve the service we offer to all of our guests....
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Stayed here a couple of times now nice food, great little gym and pool. It's a real nice place to say !!
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Dear Guest
I was delighted to read your positive review about this hotel on the Trip Advisor website. Thank you for taking the time and trouble post your comments and I am glad that you enjoyed your stay.
I will certainly share your feedback with the rest of the hotel team who all work very hard to ensure that every...
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We only stayed one night but whenever we went to the reception, staff appeared from nowhere to help with any added numbers, same with the bar. They were helpful, plesent, effective and despite one young lady finishing at midnight and starting at 6am she wore just the same smile, credit to her (How she does that I don’t know)
Our...
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Dear Guest,
Thank you for leaving your review on Trip Advisor following your recent stay at this hotel.
The positive comments you left were a pleasure to read, particularly the ones regarding our team members, I believe I know which lady you are referring to and will make sure she is aware of how impressed you were. I will share...
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We stayed at The Holiday Inn Elstree as part of a London weekend theatre break with a coach party. We expected the usual coach tour second class hotel but was pleasantly surprised at what we got. This hotel is first class and we would recommend it to anyone who seeks a good hotel at a reasonable price.The rooms were very...
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Dear Guest
Thank you for leaving you review on trip advisor following your recent weekend stay with us.
I am very glad that you enjoyed your stay and I will certainly pass on your thanks to the rest of the hotel team, they work very hard to ensure that guests have an enjoyable experience at the hotel and it is...
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The hotel are staff are pleasant. The reception area was clean and well staffed. The room was small, but clean. The air con and heating worked very well. The products in the bathroom are horrible and cheap.
The bar area is ok, and the room service food passable. Breakfast was a good standard for a buffet, however at £14 per...
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Dear Guest
Thank you for leaving feedback on Tripadvisor following your recent stay at this hotel. I was pleased to read the positive comments you left, particularly about our hotel team who work very hard to ensure every guest enjoys their stay - I will certainly pass this on to the people who were on duty during your stay.
We...
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