my husband and i stayed in this hotel for two nights so we could tour Kew gardens and surrounding area. The hotel was clean and the rooms were a good size. we didn't go with the breakfast because it seemed overpriced and there was a grocery store (Morrisons) located across the street and down the road (5 minute walk) that... more

Despite being falsely billed as in Kew (it is in Brentford, which has some pleasant quaint corners round the Dock and the County Court), the hotel is conveniently located on a good set of bus routes, and offers distant views, from the back, to the other side of the Thames. The rooms are good, Premier Inn standard, the bar and... more

For £69 for a double room in London, you'd do well to better this. We stayed here for 1 night to attend a wedding nearby. Our room and bed were a good size and clean and quiet. (Rooms at the rear of the hotel are probably quieter than those at the front) Breakfast (£7,50 each) was good quality and self... more

A premier inn is a premier inn, I rue the day that travel inn and premier lodge merged as Premier Lodges were such a well kept secret and had wonderful super king size beds. It was interesting to note on my last visit to this branch that the huge bed has been replaced by a slightly smaller one so that... more

We stayed here for 3 nights and found the hotel to be clean and welcoming. The staff were really friendly and very knowledgeable. We came to stay for a function in Richmond and the hotel was ideally placed for that, but we also wanted to 'do' a few touristy things in London, but it was a bit too far away... more

Stayed in this hotel on business. I can't say enough good things about the staff who all seem to be mostly asian and could not do enough for you. They were extremely friendly and helpful. Got an enormous room and there was absolutely no problem when I asked for one not overlooking the street. The room was really comfortable, with... more

We found ourselves staying here when we realised we left our house keys at a shop two hours away (d'oh!) and it was too late to drive back... so it was cheaper to spend the night at a hotel and make a quick dash to Tesco for some last minute things. We never stayed in this chain of hotels before... more

OK stay, food and the bar area are OK, rooms are large but the aircon is not working and looks like a installation issue. I was given fans but would rather have had aircon! OK for business stayovers and would stay again. more

I stayed at the hotel on business. It exceeded my initial expectations, the staff were very friendly and helpful, the food was nice. The rooms were spacious and had obviously been recently modernised. There's chargeable wireless broadband available, although I had issues with this, but they were rectified by the time I left. The hotel was very quite, I wasn't... more