I only spent a night here on business and so am unable to give any real detailed observations but here are some of my thoughts on the Park Plaza Riverbank. First impressions and the hotel itself looks great, from the lit-up exterior to the ultra modern reception and bar area. It is, like most Park Plazas I've been to, prone... more

When we first checked in, I was excited....looked like a great hotel and check in was friendly. Then, I saw my room (and apparently I wasn't the only ones with the same concerns). The room was tidy, but not all together clean....specifically the carpet. I don't know when they last vacuumed or steam cleaned those carpets. Wearing my socks, within... more

Just returned from a weekend break at this hotel. The accommodation was excellent even although we did not have a river view ........ how long do you stay in your room on a break in London anyway. The bathroom with walk in shower wa particularly nice. My only complaint concerned the service in the hotel bar. Having been out on... more

From the website, the Park Plaza gives off the aura of a comfy, contemporary hotel with fab view over the Thames. Be afraid, be very afraid. I checked in, looking for a relaxing weekend full of sleep and shopping, but the minute I got to my room I knew it was not to be. The room was little more than... more

If I'd paid the walk in price of over £200 a night I would have been disappointed. The hotel is obviously trying to give the impression of a high class establishment but the devil is in the details: - Stuck on the side of the desk next to the bed is a sticker "Embankment Stores 99p" - the bathroom mirror... more

when I travel on business I look for a hotel with decent rooms, edible breakfast, and an efficient front desk. In this hotel the rooms are fine, bathrooms particularly good, the breakfast is also good. What let it down for me was the front desk - they couldn't find my booking - even when I showed them the confirmation -... more

I stayed here for one night, and it is certainly a city hotel that I would return to. The room and bathroom were very spacious, with a separate bath and shower cubicle (wet room style). The only downside to the room was that you needed earplugs if you didnt want to hear the train coming past your window! The lighting... more

I stayed for two nights at the Park Plaza in October 2009 and I have to say that this was the worst stay I have ever had in London. As a regular traveller to London for both Business and pleasure I have stayed at a variety of Hotels but none as bad as this.The web site shows magnificent views over... more

This is a very clean and smart hotel in a good location and the staff are pleasant. But I couldn't sleep, and that was really all I wanted. This was because strange random lights are stashed all over the room. An orange one, a green one, a flashing lilac one. The bathroom light doesn't go off at all. And there... more