I had an enjoyable one night stay at Troy; the staff were extremely helpful and patient, and it's very handily located near Queensway underground. You basically walk out of the tube station, turn right and walk along for a few minutes until you see Queensborough Terrace on your left. I also felt safe walking to the hotel as a female... More

excellent location, right opposite hyde park and about a 3 minute walk to Queensway undeground, local shops, food and restaurants. hotel was very clean and tidy. There was a guy at reception i think his name was Jensen, he was extremely helpful and friendly and assisted us with organising tours and transfers from the hotel. the only downside about the... More

Single traveler. I didn't expect much, and I found the hotel up to my expectations. Pros: -Clean hotel -Great location: walking distance to Bayswater and Queensway tube stations (from where you can get to all of London in 20 min or so), and also walking distance to many attractions if you are a bit of a walker! -Good price, -Good... More

Stayed for 5 nights location: excellent, close to public transport and very central breakfast: very basic, perhaps the most boring breakfast out of all the hotels we stayed in. comfort: the room was okay, the walls were reasonably thin. also there were limited power points so if you wanted to charge your phone, boil water etc you had to do... More

Tried to book online but it was full. So we walked in 4 days before checkin date and Mr.Johnson of the front desk managed to assist us in getting a room of our choice and at a very good price. He even took the trouble of showing us the room that he is offering and we confirmed the booking. When... More

Stayed one night in a 5th floor single room as I had an early appointment near Hyde Park. I booked through laterooms at a very good rate (£69 B & B) for such a central location. The hotel is clean, tidy & well maintained. It is on a side street away from the traffic but close to Queensway and Bayswater... More

The room was very good priced being in centrel London. We loved the decor of this hotel and were very safisfied with cleanliness (clean towels&bed linen,clean bathroom) however, the room looked a bit worn out (wallpaper,carpet etc.) We were also pleasantly surprised with friendliness of the staff. Receptionist was very helpful and friendly with very positive attitude which is very... More

The location and friendly greeting my the reception staff were the plus points. Being in a small room (street side) which had a window you could not shut, a TV that had absolutely no sound what so ever and a bathroom extractor fan that would not turn off were the negative points. At £69 it was not badly priced, but... More

My husband (late 50's and a seasoned traveller) needed to go to London on business for a couple of days so I booked him into The Troy. Being his 'Chief Hotel Booker" (but also keeping an eye on the budget and the room was a good price for central London) I had read some of the bad reviews but equally... More