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Ibis London Excel Docklands

3.0 of 5
9 Western Gateway | Royal Victoria Dock, London E16 1AB, England (Docklands / Canary Wharf / Isle of Dogs)
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Ibis London Excel Docklands
Ranked #439 of 1,081 hotels in London
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627 reviews from our community

Traveller rating
    122
    268
    150
    50
    37
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Families
76
 
Couples
185
 
Solo
60
 
Business
161
 
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Leicester, United Kingdom
1 review
4 of 5 stars Reviewed 22 May 2013 NEW

Excellent location & service Very much near to Royal victoria DLR station and Emirares Cable car. The location and atmosphere of the hotel is excellent and you will never taxi to reach central london.

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Review collected in partnership with Accorhotels.com

Brighton, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 21 May 2013 NEW

Went to the Ibis Hotel in Excel this Sunday just gone, the reception area has just been refurbished so your first impression is nice, however the first room i was offered had someone staying in it, that's because they have 2 of every room, they have 2 rooms called 319 (genius i know) when i finally found my actual room... More

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A TripAdvisor Member
4 of 5 stars Reviewed 20 May 2013 NEW

Spotless room and bathroom. Twin beds a little on the small size (2' 8") but fine for a night or two. Great view if you get a riverside room. Breakfast was very good - plenty available and a good choice.

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Review collected in partnership with Accorhotels.com

ibisexcel, General Manager at Ibis London Excel Docklands, responded to this review
22 May 2013

Dear Reviewer, Thank you for staying at ibis London ExCeL-Docklands. I am pleased to read that we met your expectations and that you enjoyed the ibis product and our breakfast offer. We look forward to welcoming you back in the near future for another stay. Kind regards, Brian Opauka, General Manager More

Buckingham, United Kingdom
Contributor
11 reviews 11 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 19 May 2013 NEW

Stayed again following the major refurb of ground floor areas and pleased to say that it provides a much better look and feel. Great service from all staff especially the bar staff who worked amazingly hard dealing with the large number of guests arriving at once following the end of the premier darts event. Their efficiency and great service kept... More

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ibisexcel, General Manager at Ibis London Excel Docklands, responded to this review
20 May 2013

Dear ReggaeLondon, Thank you for choosing ibis London ExCeL-Docklands and I am delighted your positive comments about our newly refurbished areas; that the staff looked after you and met your expectations during a very busy event. As for WiFi, I am pleased to announce that our network is being upgraded within the next couple of weeks in order to offer... More

1 review
3 of 5 stars Reviewed 19 May 2013 NEW via mobile

I stayed with my sister for 2 nights and payed around £115 all together; this is quite good for London. Only downside was that you had to pay extra for internet and TV!? You can get free WiFi at nearly every corner in London, so that was a bit dissapointing. Other than that it was ok.

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ibisexcel, General Manager at Ibis London Excel Docklands, responded to this review
22 May 2013

Dear SB, Thank you for taking the time to give us your feedback following your recent stay at ibis London ExCeL-Docklands. I am pleased that you enjoyed your stay. With regards to WiFi, I am pleased to inform you that we are working on this subject and we will be offering this free of charge in our hotel from the... More

Scotland
Contributor
19 reviews 19 reviews
12 hotel reviews
Reviews in 11 cities Reviews in 11 cities
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 13 May 2013

Great location for London ExCel....just a 3 minute walk away. Worth paying for ? ,that's for you to decide. Small bedrooms with king size bed and a pod shower room,single occupancy only! Prices vary ,but around £200/night,no breakfast and no need , have a Danish or bacon roll at the many ExCel food outlets.. Staff lovely but hotel slightly tired... More

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ibisexcel, General Manager at Ibis London Excel Docklands, responded to this review
15 May 2013

Dear Reviewer, Thank you for staying at ibis London ExCeL-Docklands and for your valued feedback. All public areas were completely refurbished less than 2 month's ago and all our bedrooms have the new ibis beds. We look forward to welcoming you back for another stay in the near future. Kind regards, Brian Opauka More

Exeter, United Kingdom
Senior Contributor
22 reviews 22 reviews
18 hotel reviews
Reviews in 13 cities Reviews in 13 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 13 May 2013

We were attending an event at ExCeL London and this hotel was ideally situated for the exhibition centre. It's also easy to get to on the DLR and the Air Line from Greenwich. Rooms are clean and comfortable; and the shower is wonderful. Breakfast is also good quality and value.

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Review collected in partnership with Accorhotels.com

See 2 more reviews by Martin C for London
ibisexcel, General Manager at Ibis London Excel Docklands, responded to this review
15 May 2013

Dear Martin, I am pleased to read that you enjoyed your stay at ibis London ExCeL-Docklands on your recent visit for the ExCeL. We look forward to welcoming you back for your next visit to ExCeL. With regards, Brian Opauka More

Stourbridge, United Kingdom
1 review
3 of 5 stars Reviewed 12 May 2013

Hotel very convenient for Excel Conference Centre. Parking provided at sister hotel Novotel which was very reasonably priced. Room small, shower only - bath would have been appreciated. No shampoo, basic toiletries. Very hot during night and no control over air conditioning despite a room thermostat so didn't get very good sleep. Staff did provide a desk fan but it... More

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Review collected in partnership with Accorhotels.com

ibisexcel, General Manager at Ibis London Excel Docklands, responded to this review
15 May 2013

Dear Reviewer, Thank you for your feedback following your recent stay with us. I am disappointed to read that you did not have a comfortable night's sleep during your stay. Please accept my apologies with the reassurance that I shall follow up on this issue. I am pleased, however, that the staff did look after you during your stay. Kind... More

Haverfordwest, United Kingdom
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 9 May 2013

Pretty standard Ibis experience on the inside, cheap and cheerful but generally clean and well equipped room. Small bathroom, but shower works and plenty of hot water. The lobby area was actually a pretty decent size, and the breakfast area and bar were actually quiet nice. The location is great if you plan to spend time at the Excel arena... More

Was this review helpful? Yes
ibisexcel, General Manager at Ibis London Excel Docklands, responded to this review
15 May 2013

Dear Colin, Thank you for staying at ibis London ExCeL-Docklands. I am pleased to read that you enjoyed your stay and we look forward to welcoming you back in the near future. Kind regards, Brian Opauka More

bristol
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 7 May 2013

Me and my Friend stayed here on Saturday 4th May 2013 for one night, as we were in London to see Beyonce. On arrival I was pleased with the look of the hotel, very modern and the staff were polite and friendly. We were allocated a room but upon arrival we were greeted with the stench of SMOKE, so we... More

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ibisexcel, Manager at Ibis London Excel Docklands, responded to this review
10 May 2013

Dear Guest, Thank you for your feedback following your recent stay at Ibis London Excel- Docklands. I am pleased to read that the team immediately found a solution and rectified the issue with your bedroom. We look forward to welcoming you back in the closest future. Kind Regards, Laura Girdauskaite Assistant General Manager More

 
 
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Hotel Summarization (Beta)

What travellers say

  • Very good(12)
  • City airport(9)
  • Jubilee line(5)
  • Restaurant food(4)
  • DLR station(4)
  • ExCel Centre(4)
  • Budget hotel(3)
  • Canary wharf(3)
  • Rooms are clean(3)
  • Staff were friendly(3)

Additional Information about Ibis London Excel Docklands

Address: 9 Western Gateway | Royal Victoria Dock, London E16 1AB, England
Phone Number:
Region: United Kingdom > England > London > Docklands / Canary Wharf / Isle of Dogs , East End / East London
Amenities:
Pets Allowed Restaurant Wheelchair access
Hotel Style:
#62 Best Value Hotels in London
#374 Family Hotels in London
Price range (per night): ₹ 3,917 - 11,090
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
Hotel ibis London Excel-Docklands with views over Royal Victoria Dock is ideally located 1 minute from the ExCeL Exhibition and Convention Centre as well as the Emirates Cable Cars to the O2 Arena. Only 25 minutes from Central London and within a short ride from London City Airport, Canary Wharf, Westfield Stratford shopping centre, the Olympic Park and historic Greenwich. Enjoy our traditional and contemporary dishes and snacks at our welcoming bar and restaurant. Paying parking available. ... more   less 
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Also Known As:
Accor London Excel
Ibis London

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Ibis London Excel Docklands
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