when we got to the hotel we found out that the hit doesn't work and that there's no hot water. The situation was the same in the morning. They tried to remove us to different room, but the situation was the same. They told us that many people are taking showers in the same time so there's no hot water-... more

Booked this hotel on a budget for New Year's Eve. Booked through an online agent and requested a double but given a family room which had a double bed and single bunk-beds. The man who greeted us on reception seemed unsure of what he should be doing and was difficult to understand but we spoke to two other receptionists during... more

I am not able to review the quality of the rooms, etc, in this hotel because I never made it past the reception desk. I had booked a pre-paid room via a well-known online service, and arrived at 2am. The man at the reception refused to check me in without a print-out of the booking – despite no such thing having... more

One positive is the good location - very easy to get to Paddington Station. My room was on the 3rd floor..no elevator and no assistance with luggage. Very narrow stairway. the carpet in the bedroom needed to be cleaned, the wallpaper was peeling off the wall and there was black mould in the shower. I will not stay here again. more

Clerks speak very poor English (Irakians, Bulgarians, HongKong). Rooms are tiny, barely the size of the bed. Shared bathroom, no elevator, very narrow (and steep!) staircase. Very expensive considerring the conditions. Please avoid! more

We had two rooms booked - mine was fine though deep down in the basement, reasonably modern furnishings, my collegues was very jaded and dirty, staff not overly interested Breakfast was OK. The location is very handy and quiet more

I stayed 3 nights her during my first trip to London. With Paddington station sitting a short block away, the Ashley's location is nearly unbeatable. Any of central London's attractions are easily reachable. The staff were helpful (including a dynamite restaurant recommendation), but when I asked for some soap on my last night, they had offer me the used bar... more

Good location, quiet rooms, decent breakfast but getting rather tatty more

Move this hotel to most other European cities - it would be crap. But: This is London, and for London its quite good. Location: 1 block from Paddington tube/Heathrow Express, McDonalds/a few Delis around the corner. Its on a very quiet street, so no noise at night at all. Reception: super friendly and helpful receptionists. They still see visitors as... more