Given the very high price of staying in this Crowne Plaza, the entire experience was distinctly underwhelming. From the start nothing was quite as it should be. The front desk staff seemed to find the whole check in process a problem; the check in was very slow and confused. The room was very standard for a Crowne Plaza - clean... More

The rooms, food and decor are great but the staff (especially Jelena and Erika) are fantastic! Happy smiling faces, friendly and professional, Jelena and Erika ensured that the start to the day was a good one! Reception and concierge were also great, at any time of day. Would highly recommend this hotel if you have a flight to catch and... More

I stayed at crowne plaza docklands for 4 nights, the hotel is average but the service is somehow good especially the front office staff and would like to thank Ashraf for his prompt assistance and help he provided me during my stay... this guy is amazing. But I would suggest to put safe box in all the rooms and to... More

A very pleasant hotel within a short walk from the ExCel centre. Rooms are well appointed and airy, with differing views. A well maintained pool is downstairs by reception. Breakfast was good value for money and an ideal place to fill up before an exhibition. All the usual breads, meats and cheeses are offered buffet style and cooked food is... More

I travel a lot for work and am pretty picky but found this hotel to be okay. I stayed there for work and have nothing special to write except maybe that the bed was very comfortable and the breakfast was good (our corporate rate included breakfast). I did feel safe traveling alone and it was an easy to commute to... More

We stayed in the crowne plaza this weekend to see paloma faith at the O2 arena ( she was great by the way). We found the hotel to be in a good area with easy access to the O2 by cable car. There are plenty of restaurants close by ( but avoid at all costs the carribean scene - check... More

A last minute trip to the O2 arena required a last minute booking for accommodation in London Docklands. Picked up the Crown Plaza as a 'mystery' last minute hotel. I would say first of all that the content of this review should not be taken as a reason to not stay at this hotel, simply pointing out some points that... More

Great Hotel, Was going to concert at 02. Transport links are great with the DLR around the corner taking you into Central London. There is also a cable car from over the road to the O2 (Cost 4 pound something) but this only runs until 9pm which is a shame. The room at Hotel was very large and had everything... More

I stayed here for 4 nights with my boyfriend who was here on business so even though I wasn't personally here for work, my review takes into account the purposes of his trip. Pros: - Helpful staff (Alisha was great) - Clean, modern rooms with comfortable duvets - Although the location isn't very close to the city, both the DLR... More