We did have trouble initially finding the hotel from the locations given with registration. Soon enough, a cab driver led us there.. Room was roomy for London standards, very clean, some road noise--expected though as we were very close to the street. Bathroom was sufficient for our needs, felt safe and secure during our three night stay. Would recommend to... more

We stayed at Victoria palace in mid September for the start of a three week UK/Europe vacation and we thought it was great. 5 minutes walk from Victoria Station and easy access to all of London as a result as well as being walking distance to a lot of the main sites. The staff were really lovely, buffet breakfast very... more

This was my second stay at Best Western Victoria Palace, so I knew that the staff and the service is very good. And that that the rooms are cline and nice. We had booked this hotel because off the good price, location and AC inn the rooms. The AC was very good because of the heat wave in London during... more

Stayed in the Victoria Palace for 2 weeks in July. The room was clean and cosy. The staff very helpful. Perfect service. Will definitely return to this hotel. more

We recently stayed at the Best Western Victoria Palace for one night prior to catching a cruise in Dover. It's location, within walking distance of Victoria Station, was ideal. The room was large enough by European standards and the bathroom, though small was larger than many I have experienced. The staff seemed friendly and helpful and I did enjoy the... more

Me and my girlfriend stayed in May 2009 in the Best Western Victoria Palace for the second time. It was good as ever. The location is superb: close to the Victoria Station, which has a nice variety of shops and fast food options, and there are some good restaurants nearby. The service is very nice, the staff is very kind,... more

We stayed 3 nights in BW Victoria Palace in the middle of June and I must say that I found it to be good value for the money spent. Small rooms, but very cosy, clean and nice. Also bathrooms were very clean. We even had a nice sight from our room (in 4th floor) to Big Ben and London Eye!... more

The Hotel was in a great location. But.....the size of the room, quiteness of the room and confort of the room was a very big disappointment. When we arrived we were shown a room on the basement level with an almost window. The next room was underneath a flat and had a lot of stairs to get to. When we... more

Although we upgraded to the queen size bed, the room was quite small but very clean & the bathroom was immaculate. Staff were helpful & friendly. The breakfast set-up (pay a little extra for sausage & bacon) was not as good as some other hotels (& I'm vegetarian!), but there was sufficient & wouldn't be put off staying here again.... more