My family and I stayed at the hotel for five nights in January, 2010. The management and staff could not have been more gracious and courteous. The rooms were small, but very clean and well appointed. The continental breakfast provided a nice variety, and the pastries were wonderful. This is a great hotel for a reasonable price in a very... more

Me and my husband stayed in this hotel for one night. The location is excellent for Victoria Station. We booked a double room. but when we checked in we were informed that we had been upgraded to a triple room, which we were very pleased with. The room was on the lower ground floor, which was OK for one night,... more

Situated in a great location of London, walking distance to various Restaurants, Pubs and most importantly Victoria Station. Walking distance to the Tourist Buses and other attractions like Buckingham Palace, Westminister Abbey. The rooms were neat, fairly new but extremely tiny. Good place if you're just looking for a night to rest after sightseeing. The breakfast was included and a... more

very helpful staff at front desk, some issues with noise but overall a convenient location. more

Location is great. Easy walking distance to the station and buckingham palace. Actually found the younger man on the front desk rather surly and unfriendly on our arrival. had requested quiet rooms. Given two in basement. One made me feel claustrophobic and the other had train noises every few minutes. Was moved to another room which was considered an ungrade... more

Very close to Victoria Station but too close to the rail... during the night it's not so easy to sleep. The staff is friendly. The breakfast is poor, but you can have free hot drink 24h. more

Not far from Victoria Station and Victoria Coach Station. Rooms were clean and immaculate. Bathroom was sparkling clean with nice white fresh towels everyday including soaps, shampoo, cream etc. Continental breakfast was excellent in the morning with plenty to choose from. Tea/coffee available 24hrs a day. Self service. Excellent value for money and staff were very friendly and helpful. Would... more

I stayed here for 1 night, 3 floor by lift.. and then got out and had to walk up a flight of stairs to my room.. on the 4th! didn't quite make sense. The room was certainly very small, bathroom was absolutely tiny and you needed to back in towards the toilet as no room to even swing a cat!... more

we stayed one night in this hotel and had a very pleasant stay. The room was very competitively priced and the location, just up the road from Victoria Coach station, was faultless. We had a triple room on the ground floor with one double bed and one single. The room was spotlessly clean and in good repair. The room was... more