When looking for a hotel, we needed a place with certain amenities, since we were traveling with our nine month old baby. Grand Plaza Serviced Apartments are located in Bayswater, which, although it has many shops and people in the area, is generally a calm and quiet location. With our infant, I didn't want to worry about drunken people screaming... more

On arrival we argued with the receptionist who did not speak good English and had terrible attitude and manners, as she wanted full payment upon arrival, (which we did) for services not rendered. I think she was just securing we would not leave before the normal expiration of our stay (6days). As we discovered later, trying to get a receipt... more

We stayed for two nights as part of a family birthday trip to London. We had a three-bedroom apartment. The sleeping accommodation was good, although our en-suite was a bit tatty. The blinds were broken in the lounge area and the sash windows were about worn-out. My main gripe was that for an apartment designed for six people there was... more

Stayed in two apartments as our son and his family with two teenage children were with us. Apartments are well appointed although a bit on the warm side. Great location and staff are very helpful Room was serviced daily and we will stay there when next visiting London. Lots of Restaurants nearby as well as handy location to two underground... more

I would hihgly recommed this hotel if you want a nice spacious and clean room in London close to underground stations, shops etc. We stayed in a studio room, which was very modern equipped and spacious. It had a small modern kitchenette, too. TV, Wlan, radio, everything you need.:) more

We stayed at the Grand Plaza for 4 days as our first stop on a month-long European trip with our family (2 adults, 3 children). We had requested a bright and sunny room and were allocated the room for disabled guests in the rear annex of the hotel. The room was on the ground floor and very public, so at... more

The hotel is located in an absolutely superb area of London, very quiet, full of places, restaurants and shops. The staff has been all along our stay very nice and helpful. The room has been kept clean and was abolutely fully serviced with microwave oven, stereo cd, internet cable connection and so on. The trouble with this apartment was just... more

I was really nervous about sharing the triple studio apartment with 2 other friends, however the room turned out to be spacious enough with high ceilings and high windows (room 122). It cost us approximatly 189 US/night via on line booking service. So I guess it was a decent price by london costs. The rooms are all a little different.... more

My sister and I took our mother to London to celebrate her 70th birthday. We chose a long time among London hotels to find one that took three people in the same room. In the end we decided Grand Plaza Serviced Apartments. It looked modern and fresh. But I've seen quite shabby hotels in London, and feared that they had... more