We stayed here for 1 night whilst visiting London and the Royal Albert Hall. We were greeted with a very warm welcome and made to feel at home instantly. All the staff were very friendly, courteous and helpful. The location is fab - 10-15 min walk to Hyde Park, Kensington Palace, museums, and Royal Albert Hall. Room was extremely clean.... More

Lovely website, very smart and impresive reception area........but after that.....no thanks! Booked through booking.com and once checked in proceeded to a room in basement, dark dingy damp smelling. Twin bedded rather than double bed which we had booked. Basement room when we had requested not ground floor we expected to be in a higher level room, not the basement. No... More

I stayed here overnight with three friends as we were going to a concert at the Royal Albert Hotel and it was great. The staff were welcoming and friendly and humorous and nothing was too much trouble for them. It was a good central location, the Royal Albert Hall, Kensington Gardens, Hyde Park as eassily within walking distance. The rooms... More

Stayed here for two nights as we were booked for a show at the Royal Albert Hall which is a 15 minute walk away. Staff were friendly, buffet breakfast was good, fruit, cereals and toast, and they got me some gluten free bread! Our room was at the back of the hotel and it was very quiet. The room was... More

This hotel comes highly recommended. The staff are so friendly, nothing is too much trouble. Rooms are adequate and clean. It's the front of house( chris is excellent ) and the quirky funny Northumberland bar manager that were so kind to us. We will definitely return. Fab location. We had the best time. Thank you hotel Montana , you made... More

Recently stayed here twice, arranged via travel agent & Air Transat. The price was right, including a cold breakfast buffet, with location near zone 1 tube station Gloucester Road. Note that there are no escalators at Gloucester Road, and lifts only carry passengers part-way. First stay the room was noisy, at front of hotel, so lots f street noise...very small... More

The staff was very friendly and accommodating. The hotel was clean, but not updated. We enjoyed our breakfast in the morning before heading out for the day. Great place to rest your head at night after seeing the sights especially for the value. Great Indian restaurant located in the hotel. Reasonably priced and the food was delicious. As a family... More

We stayed 5 nights at this hotel. We got a room with one single bed and one double bed. The staff was very friendly offering suggestions of what to see and do in the area. With our room we also go a discount at the restaurant attached, which was also delicious! The continental breakfast had coffee/tea, toast, cereal, yoghurt, juices... More

The really good thing about this hotel is it's nearness to Gloucester Road Tube Station. We had booked a deluxe triple room and a deluxe double room in this hotel for Easter weekend. The staff, especially Peter were very helpful and pleasant. The rooms are very small and the first 'deluxe' double room we were given (412), when we opened... More