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Sofitel London St James

5.0 of 5
6 Waterloo Place, London SW1Y 4AN, England (Mayfair / St James's / Piccadilly / Green Park )
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Magnifique Breakfast
Sofitel London St James
Ranked #13 of 1,081 hotels in London
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1,818 reviews from our community

Traveller rating
    1,408
    311
    66
    22
    11
See reviews for
Families
342
 
Couples
783
 
Solo
154
 
Business
277
 
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Date Rating
Boca Raton, Florida
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 24 May 2013 NEW

A nice hotel with a very pleasant staff. The rooms were small but clean with much attention to detail. My only complaint was a late night snack in the bar. I ordered a salmon salad. The server asked if wanted greens and I sad yes... I was charged extra for a handful of lettuce. As an American I assume a... More

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Sydney, Australia
Senior Contributor
40 reviews 40 reviews
12 hotel reviews
Reviews in 16 cities Reviews in 16 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 21 May 2013 NEW

My husband and I chose the Sofitel because of its location and reputation, and we thought the price we paid was very reasonable for a central London hotel. Our pleasant stay started from our early morning arrival, when we found our room was ready. Bliss! Although the room wasn't huge, it was attractive, and the bathroom was large and well... More

Was this review helpful? Yes 2
See 2 more reviews by Maussie54 for London
Alleins
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 of 5 stars Reviewed 21 May 2013 NEW

I have been staying at the St James regularly for the past 8 years and I have never, never been desapointed. Maintaining such a level of excellence is quite an achievement. Well done to every member of staff of make each stay a special one. Simply the best hotel in London on all account. Don't look further, you will not... More

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South Shields, United Kingdom
Senior Contributor
21 reviews 21 reviews
6 hotel reviews
Reviews in 9 cities Reviews in 9 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 21 May 2013 NEW via mobile

We stayed in Sofitel St James recently and we were really pleased with the overall Sofitel experience. Room was an ok size, with all the plush comfort of Sofitel! Lovely bedding and towels. Food was to a high quality with some quirky twists! Loved the black pudding scotch egg with pickle. Fantastic location for business and sight seeing! We will... More

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Long Island City, New York
1 review
5 of 5 stars Reviewed 20 May 2013 NEW

My Husband and I booked a trip as a gift to your son and his fiancé.The one thing I insisted on was that the four of us stay at the Sofital St.James. We all agreed that our stay at this hotel made the difference between having just a vacation and Having one of the Best vacations! Location was super convent... More

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D_Dupart, General Manager at Sofitel London St James, responded to this review
21 May 2013

I am most pleased to hear that you have been enchanted by the whole team at Sofitel London St James. Indeed we genuinely love to indulge all of our guests and they can tell that our service comes from the heart. I thank you also for pointing out our "fabulous" So-SPA. The Rose Lounge where you have had your Afternoon... More

Levis, Canada
1 review
5 of 5 stars Reviewed 19 May 2013 NEW

Our recent stay here,was a memorable week in the life...As a grand prize winner of a contest by the Coca-Cola Co.,with almost all expenses paid,we chose London and this fine Hotel.The staff was very competent and helpfull.Many spoke French,which was appreciated by my wife.Our Superior room was quite adequate.The breakfast buffet had a plentiful selection to choose from.The Hotel's great... More

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D_Dupart, General Manager at Sofitel London St James, responded to this review
20 May 2013

I am so pleased to hear that you and your wife have had such a "memorable week" at Sofitel London St James! Thank you for pointing this out in your feedback! We look forward to welcoming you back as often as possible as Canada is a bit far away. Au revoir, Denis More

Leeds
Senior Contributor
40 reviews 40 reviews
10 hotel reviews
Reviews in 20 cities Reviews in 20 cities
43 helpful votes 43 helpful votes
5 of 5 stars Reviewed 17 May 2013

We stayed here for one night as we had to go to The ExCel for business and decided to try it, our first time in a Sofitel Hotel but the reviews on Tripadvisor were very good. We checked in and they kindly upgraded our room which was very nice, but when we got to the room they had upgraded us... More

Was this review helpful? Yes 1
See 9 more reviews by NooLeeds for London
D_Dupart, General Manager at Sofitel London St James, responded to this review
20 May 2013

I thank you for your generous feedback about Sofitel London St James as well as about our restaurant The Balcon! I thank you for mentioning the good atmosphere you have felt all over the hotel areas. As a matter of fact we proud ourselves in delivering high standards of services in a genuine way. I am pleased to hear that... More

Maputo, Mozambique
Contributor
20 reviews 20 reviews
8 hotel reviews
Reviews in 12 cities Reviews in 12 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 16 May 2013 via mobile

My husband and i spent 4 nights on this hotel. The hotel is very beautiful and luxurious, the staff is great and make you feel easy. The breakfast is fantastic! The room was a little but small for the price but inside of the room you have all the convinient goods to make your stay very confortable.

Was this review helpful? Yes 1
D_Dupart, General Manager at Sofitel London St James, responded to this review
20 May 2013

I thank you for your praise regarding the high level of service provided by the whole team at Sofitel London St James. I am very pleased to read that you have had a "fantastic breakfast" as we proud ourselves in using only the freshiest products on the market. We look forward to your next visit. A bientôt, Denis More

Beirut, Lebanon
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 16 May 2013

great building, great breakfast, grrrrrrrrrrreat SPA, great location, very good service and no attitude I was there once for bus, meetings but from now on I ll be staying there no matter what the reason to be in London is

Was this review helpful? Yes 1
D_Dupart, General Manager at Sofitel London St James, responded to this review
20 May 2013

I am extremely thankful to all of your compliments regarding the high standards of services delivered all over the hotel areas. We then look forward to welcoming you back both for business and leisure purposes. A bientôt, Denis More

Clearwater, Florida
1 review
5 of 5 stars Reviewed 13 May 2013

I stayed at this hotel with my husband for four days while visiting London. We enjoyed everything about this property. The staff, rooms (especially the showers), location, and complimentary picnic basket were amazing. We will be staying here again.

Was this review helpful? Yes 1
D_Dupart, General Manager at Sofitel London St James, responded to this review
14 May 2013

Thank you for this wonderful feedback. It was a delight for me and my team to hear that you and your husband have enjoyed "everything" about Sofitel London St James. We look forward to your next stay then. Au revoir, Denis More

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Additional Information about Sofitel London St James

Also Known As:
Sofitel St James London Hotel London
Sofitel St James London Hotel
Accor St James London
Sofitel London
London Sofitel St James
London Sofitel
Sofitel St James
Address: 6 Waterloo Place, London SW1Y 4AN, England
Region: United Kingdom > England > London > Mayfair / St James's / Piccadilly / Green Park 
Amenities:
Bar/Lounge Business Centre Fitness Centre Children Activities Pets Allowed Restaurant Room Service Suites Wheelchair access
Hotel Style:
#8 Family Hotels in London
#11 Business Hotels in London
#13 Luxury Hotels in London
#43 Romantic Hotels in London
Price range (per night): INR18,384 - 42,988
Hotel Class:5 star (5*)
Official Description (provided by the hotel):
Sofitel London St James lies discreetly at the very heart of London. Created in a magnificent grade II listed building, the 183-room hotel boasts accommodation to suit every taste. The hotel features "The Balcon" French brasserie, the St James Bar elegant cocktail bar and the sumptuous Rose Lounge. It is also the perfect place to unwind with the gym and relaxation space, So FIT by Sofitel, and So SPA by Sofitel, a new kind of Spa experience. ... more   less 
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Sofitel London St James
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