The hotel seemed to be in the process of being renovated. As we walked into one part to check in, and up some pretty dingy stairs, then crossed into the 'new' section of the hotel which was pretty nice. We saw hammers/saws/drywall in the part being worked on. Once you cross into the 'new' section, its like a separate hotel.... More

Advertised as free wifi, but no connection at all, not even at the lobby. Really nice rooms, no breakfast room, and overall low value for money. Staff really friendly, but to no avail- More

Stayed one night at this hotel earlier this week. Hotel lobby and communal areas are a little dated and shabby. Expected my room to be likewise but was pleasantly surprised. Lower floor rooms all seem to have been recently updated. Work is continuing elsewhere in the hotel to bring all rooms and communal areas up to date. The only disappointment... More

Small tiny room, no remote control, physical phone but no phone connection. Advertised as free wi-fi but no signal. Fire alarm went off in the middle of the night but the front desk person did not know how to switch it off and from midnight till 12.45am it was ringing. when i complained in the morning, the front desk person... More

My husband and i stayed here on a christmas shopping trip to London.We had stayed in Paddington a few months before and loved the area.We had passed Mina House a few times then and thought it looked nice from the outside...so after checking it online booked to stay. To put it simply it was awful.The room was tiny, cramped,smelled of... More

Disaster. I had reservation but I didn't get room. At 10 pm I heard: we dont' have free rooms, we can't help you. More

I know you get what you pay for, but this was a bit like a cheap, shabby boarding house or hostel. The hotel would benefit by a total revamp and have a few decent sized, clean, well decorated rooms, rather than the many, small, dirty, shabby rooms they have now. The staff were OK, but the reception area just looked... More

The hotel is situated near Paddington Station, from here in a few minutes you can get to the famous tourist attractions of London. Within 20 minutes walk there is the shopping centre of London - Oxford Street. I don’t recommend the hotel in general, but specially anyone who are allergic to dust. Everything was covered in dust. The hotel staff... More

Positives- Toilet, wash basin (no plug) and shower reasonably clean. Bathroom area very small, shower head bracket wobbly but showered ok. Clean towels and bath mat which came in very handy. Bad points- Big sash window would only stay wide open or shut, curtains very dirty and bad fit. Carpet so dirty I did not want to take my shoes... More