Great location when arriving from Gatwick via Gatwick Express to Victoria, you can enter the hotel from within the station. I arrived at 10 AM and my room was not yet ready, they offered to have it cleaned right away but since I chose to leave my luggage with them and return in the afternoon. I had a single room... More

We booked a vip suite in this hotel for our silver wedding anniversary for a 3 night stay. Accomodation was as described except the underfloor heating in the bathroom was not working, which made it uncomfortable as the outside temperature was -5C. We rep orted the problem to reception but never heard anything about it again.The rooms are supposed to... More

We decided upon this hotel for 3 reasons, reasonable price, location and the refurb. We had booked all delux rooms but this seemed to be a bit of a miss mass at check in and all the rooms i saw were of different size and location. We did not eat at the hotel as we had too many tastes to... More

I stayed in The Grosvenor last year whilst it was undergoing modernisation. It was chosen as the best deal option through a Superbreak theatre trip. I was very impressed at the location. When I needed another hotel in London this year, I didn't even bother looking at other hotels. I find London quite stressful and the last thing I need... More

We got the room for a really cheap deal so we wern't expecting it to be very good but we were pleasently suprised. As the title says the service we experianced was great, we didn't try any food or drinks but the reception and concierge service was all you could hope for. The location is a stones throw from Victoria... More

This hotel is located in the centre of London directly connected with Victoria Station (Cirle and District lines). The atmosphere is modern with ‘grandeur’. This is however in many cases just the look. Reception was quite slow and it is remarkable that hardly any of the staff members speaks good English. The wing rooms are recently renovated, small but comfortabel.... More

I stayed at this hotel on business for 2 nights. The hotel itself is grand and well fitted, rooms are fine, if a little on the small size. The bathroom is good and the shower one of the most powerful I have ever encountered. Breakfast in the restaurant is a self service buffet with a reasonable choice, however, to obtain... More

Spent 3 days 25Jan-28Jan. Lovely hotel and the staff was fabulous. Terrific location to theatre district and walkable to many tourist sightseeing spots.The Big Blue and Red hop on hop off tourist city busses have a pickup stop right in front of the hotel, which was so convenient. Breafast buffet was a little disapointing but the service could not have... More

The hotel was lovely, staff were friendly and the room was clean (although a little smaller than we expected). The only complaint I would make it that we called room service for breakfast and had a "pancake stack" which was £10, and for that price we were expecting a little more than 4 small pancakes and 4 strawberries with a... More