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The Grosvenor, London

4.0 of 5
101 Buckingham Palace Road, London SW1W 0SJ, England
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The Grosvenor, London
Ranked #133 of 1,081 hotels in London
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730 reviews from our community

Traveller rating
    354
    274
    75
    17
    10
See reviews for
Families
119
 
Couples
293
 
Solo
46
 
Business
127
 
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Seattle, Washington
Contributor
18 reviews 18 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 17 May 2013 NEW

The Grosvenor Hotel is a nice hotel located at Victoria Station. The rooms are very nice but small. They lack some basic amenities such as luggage racks, slippers, and robes. The bathrooms are very nice but also small. The breakfast is fantastic and the staff is very attentive to your needs. Since it is in a large high priced city... More

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See 4 more reviews by slsSouthlake_Texas for London
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed 17 May 2013 NEW

Stayed here for one night back in March as part of a trip to London to visit the theatre. Well located, very easy access from local tube station. Excellent location for nearby shows. Room was clean and very smart with nice bathroom (upgraded on arrival from the basic room). We were staying in a room on the road-side of the... More

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Singapore, Singapore
Senior Contributor
32 reviews 32 reviews
19 hotel reviews
Reviews in 20 cities Reviews in 20 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 16 May 2013 NEW

Just completed a 2 night business visit to London and stayed at the Grosvenor Hotel because of its proximity to the business I was visiting. To start with, location-wise, I think it is great, especially if you come from Gatwick Airport. The hotel is more or less on top of the Victoria station and there is an entrance right from... More

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Manchester
Senior Contributor
29 reviews 29 reviews
10 hotel reviews
Reviews in 14 cities Reviews in 14 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 15 May 2013 NEW

Birthday weekend with the girls, the hotel was wonderful, the champagne bar is a great place with a wonderful long glass feature outstanding for the photographs The buffet breakfast was good value hot and cold bars Room service was a bit hit and miss ( not the staffs fault) menu very limited

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See 2 more reviews by empsol for London
IanFletcher, General Manager at The Grosvenor, London, responded to this review
17 May 2013

Dear Reviewer, Thanks for your post. I was really pleased to read your comments regarding our wonderful service and great hotel. We look forward to seeing you and the girls for another birthday weekend. Kind regards, Ian More

Kalamazoo, Michigan
Contributor
20 reviews 20 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 14 May 2013 NEW

We loved staying here as it is charming and has the best location - right there at Victoria Station. We walked all over as there is so much to see. We went to see Wicked across the street one night and walked to a lovely Italian restaurant very close to the theatre. Breakfast was included and it was great -... More

Was this review helpful? Yes 1
See 3 more reviews by Nancy O for London
IanFletcher, General Manager at The Grosvenor, London, responded to this review
17 May 2013

Dear Reviewer, Thanks for your post. I was delighted you found our hotel beautiful with character and our Concierge to be so helpful. Your kind comments have been passed on to the team. We hope to welcome you and your friends back to stay with us in the near future. Kind regards, Ian More

Cambridge, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed 14 May 2013 NEW

My partner and I stayed at The Grosvenor for one night in January 2013. This hotel is the perfect location for sightseeing in London, theatre trips, shopping trips etc. The hotel is next door to Victoria train and tube station so very accessible for those travelling around the city. The hotel is immaculately presented, with exceptionally clean rooms, and a... More

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IanFletcher, General Manager at The Grosvenor, London, responded to this review
17 May 2013

Dear Reviewer, Many thanks for your post. We do have a perfect location for sightseeing in London with transport links for the underground, over ground and bus terminals here at Victoria. I was really pleased to read our team made your anniversary so enjoyable and you would recommend our hotel. We look forward to welcoming you both back when you... More

Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 13 May 2013 NEW

We stayed for just one night for a family gathering nearby. We travelled into london early and dropped our luggage off with the concierge before spending the day visiting some tourist attractions - all very close to the hotel and very easy to get to transport hubs. After a long day walking about london we arrived back to find our... More

Was this review helpful? Yes 1
See 2 more reviews by Douglas K for London
IanFletcher, General Manager at The Grosvenor, London, responded to this review
14 May 2013

Dear Reviewer, Thanks for your post. I was delighted to read such great comments regarding the excellent service you experienced in both the bar and the restaurant and I look forward to sharing these with my team. I hope to welcome you back soon for your next family gathering. Kind Regards Ian More

Providence, Rhode Island
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 11 May 2013

I traveled with my daughter in january for 5 days. I was greeted by there charming doorman Sam, wearing a clever tophat. When you walk into it's impressive lobby,well let's say I was impressed. It was like pulling teeth, to get my daughter out of the suite, all she wanted to do was watch american television on our holiday! Loved... More

Was this review helpful? Yes 1
IanFletcher, General Manager at The Grosvenor, London, responded to this review
13 May 2013

Dear Reviewer, Thank you so much for your kind post. I was really pleased that you found Sam to be charming and will certainly pass this on to Sam and the Concierge team. We do have an excellent location right in the heart of the Capital and I’m glad that you chose to stay with us for your vacation to... More

Olten, Switzerland
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 9 May 2013

I was staying in London only for a two-nights sightseeing and shopping trip and was looking for a hotel near Victoria Station, to save as much time as possible, coming from Gatwick Airport. The location is great. You jump right out of the Gatwick express, walk hundred metres and you are in the hotel. From Victoria station you can go... More

Was this review helpful? Yes 1
IanFletcher, General Manager at The Grosvenor, London, responded to this review
13 May 2013

Dear Reviewer, Thanks for your post and positive feedback about your recent stay with us. I am pleased that you found our location great, our team very friendly and your room to be of a high standard. We hope to welcome you back to stay with us again in the near future. Kind regards, Ian More

Montreal, Canada
Senior Contributor
46 reviews 46 reviews
13 hotel reviews
Reviews in 18 cities Reviews in 18 cities
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed 8 May 2013

This was a great choice. I paid the non-refundable price and got a better rate, which I was happy with. I also paid for breakfast for all 3 mornings I was there. Check-in was easy, and is accessible from Victoria Station. My room wasn't ready yet so I ended up going into the Brasserie to have a bite - the... More

Was this review helpful? Yes
See 3 more reviews by gettinoutthere for London
IanFletcher, General Manager at The Grosvenor, London, responded to this review
13 May 2013

Dear Reviewer, Thanks for taking the time to post such a detailed review. I was delighted to read your great comments and that we were exactly what you were looking for. I hope that when you stay with us again in the future, you can stay under the covers for a little longer. Kind regards, Ian More

 
 
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Additional Information about The Grosvenor, London

Also Known As:
The Grosvenor, London Hotel London
The Grosvenor, London Hotel
Grosvenor Hotel London
Thistle Victoria
Address: 101 Buckingham Palace Road, London SW1W 0SJ, England
Phone Number:
Region: United Kingdom > England > London
Amenities:
Bar/Lounge Business Centre Fitness Centre Restaurant Room Service Shuttle Bus service Suites
Hotel Style:
#92 Luxury Hotels in London
#125 Family Hotels in London
#162 Business Hotels in London
Price range (per night): ₹ 11,964 - 25,573
Hotel Class:4 star (4*)
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The Grosvenor, London
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