First of all, do not believe most of the bad reviews. We, too, were very apprehensive about 52% of bad reviews. We arrived early in the morning of Feb. 1. about 7:00 AM and were very tired after a noisy overnight flight. We had requested an early check-in but were told it was denied. Hm, not too happy about that.... more

I travelled to this hotel with my girlfreind through superbreaks and I think it should be taken from their brochure. The room we had was cold and dirty. I actually slept in my jeans and tee-shirt. There was only sheets on the bed and it was a cold weekend, 29th January. The radiator was on but barely aired the room.... more

Its a Budget hotel in central london, Ideal for tourist as its equidistant to all major tourist attractions, With Russells Square Tube Station within 300 yards. One can be rest assured of travelling conveniently in London more

I have just returned from this hotel and to be honest was dreading it having read the previous reviews. However I felt that for what we paid you couldn't grumble at all yes it was basic but our room was clean and tidy and the staff were friendly and helpful. It was good for what I needed as when your... more

This was an offer from superbreak: 2 nights plus return rail from York for £99 a person. Expected worse due to some reviews on here, but really, it was fine. So breakfast is nothing to write home about, but, if you're hungry, its not inedible! Would definately go back. Its clean and its very central. more

I booked a 2 night stay with Thomas Cook through Superbreak for my Mams birthday. We paid only £103 per person for 2 nights b&b including rail travel and found this incredible value for money. I was a little apprehensive and not too sure what to expect as I had read all the bad reviews on here. We arrived at... more

We stayed here for two nights on a mid-week break. The hotel is huge and the lobby is always crammed. We checked in and were given ur room key, only to find cleaners still in the room. I would love to know what they were actually doing in there because the room was awful, with a layer of dust around... more

Went on a contiki tour which leaves from the Royal National so made sense to stay here the night before and after the tour. We arrived from a very long flight from Australia at around 9 in the morning and came from the airport on the tube. Very easy trip to Russell Square and hotel only a short walk from... more

My first time travelling to the UK by myself for a 4 day 3 night stay from Canada. Originally I had booked the package with Air Canada Vacations and seeing on the site that this hotel was rated as a 3-star as well as the "biggest hotel in London" I thought bigger is better. BOY WAS I WRONG!! My first... more