My partner and I are seasoned travellers and we visit London several times a year from S Wales We look for a decent hotel that is not going to break the bank.We booked this hotel for 2 nights from Sunday 29th Jan. We were advised the room would be available from 14.00 and when we arrived half an hour early... More

I was booked in to one of the other Shaftesbury Hotels, but on check-in was told they would need to move me to' Premier Hyde Park'. I was a little dubious about the change,but the transfer happened quickly and efficiently & I was offered breakfast (free) during my stay, for the inconvenience. The staff at the Premier Hyde Park were... More

This would have been given a three star rating if our room was not tucked away in the basement beside a massive vent. The noise from this could have been a big deal if I didnt have earplugs with me. Thankfully I always travel with them. The aircon in our room when turned off gave a groan every so often... More

I stayed here 1st week of December. The room was very small, but it was clean. The bathroom was extremely small (it had a shower). The hotel was clean. The breakfast was buffet style. There was a good range of fresh fruit and herbal teas. The location is excellent. 25 mins walk to Oxford Street. It was perhaps slightly expensive.... More

i was scared after booking and reading the reviews on here but i can honestly say this hotel for the price is brilliant. not loads of room but enough to get changed and the beds are huge and very comfortable. if your going to london to spend all the time in your room then dont go to this hotel. if... More

Unfriendly and unhelpful reception staff... extremely tiny rooms - this is the second shaftesbury i've traveled to and their both a nightmare... No more shafesbury for me... More

The Hotel is very sweet and we enjoed our trip so much. The Hotelstuff is very nice and friendly and the hotel is very clean and nice. We had Breakfast including and the little buffet was very okay and they fill it up all the time. The Subway Lancaster is so closed, you can walk in about 3 minutes to... More

I booked last minute looking for a place to stay in London during London Brand and Licensing in October and have only had time to catch up now. On arrival they said they had no booking from me - as far as I can establish this happens when you book via a third party like Ebookers. It's not usual for... More

Having read a few of the reviews about this Hotel I was very anxious about going. All my anxieties were unfounded. We were kindlyand efficiently welcomed by reception. The room was spotlessly clean and one of the quietest rooms in London, although there was a bit of noise from surrounding rooms, although nothing too bad. The bed was wonderfully comfortable.... More