I booked this hotel for New Years Eve as we were attending an event at the Southbank Centre which ended at 2am so we couldn't get home. All the hotels on the Southbank between Waterloo and London Bridge were fully booked so I had to look further afield. Luckily this hotel had a vacancy. We had room 106 which was... more

The bad points - elevator was ridiculously small and VERY slow, only room for two people with two small bags (we used the stairs after we checked in). Our key cards would never work in our door, we would have to have them reset back down at the front desk whenever we wanted to go into our room, at least... more

The invasion of London by a travel trade convention meant that most of my usual choices were either booked up or had hiked their rates above what I was wiling to pay. As a result, I ended up at the Sanctuary House in Westminster, a part of London that does not have that many hotels, and certainly not in an... more

This hotel is a very good choice if you plan to spend a few days discovering London! It is very close to St Jame's Park underground station and offers what you need : clean room, nice, professional and helpfull staff. we stayed there one night and spent a quiet night in a good bed. As we had read some reviews... more

We stayed at Sanctuary House in the middle of October, 2009. First off, the hotel is in an excellent location to explore the more familiar attractions on London. St. James Park tube station is one block away, allowing quick access to the whole system. Also double-deckers run along Victoria St (one block to the south) up Whitehall to Trafalgar Square... more

We stayed at the Sanctuary House Hotel for 3 nights in August. We had an overnight flight and arrived at the hotel around 8am. We went to our hotel and were just hoping to store our luggage for a few hours, but luckily, we were able to check in really early! The rooms were very nice - clean, comfortable, good... more

Front desk staff - particulary Sean - should give lessons in hospitality; truly exceptional. Helpful above and beyond the call, cheery without being patronizing, the staff here actually improves your day with their happy attitude. Hotel is very close to Westminster Abbey and St James tube. Easy walking distance to Trafalgar Sq, Buckingham and Piccadilly. Lovely clean, well decorated rooms... more

This small quality hotel offers good food, friendly helpful staff and good quality clean rooms. Will be staying there as our first choice London hotel again. more

This is a great little Hotel. We were there for 9 days of non stop sight seeing and it filled our needs perfectly. We requested some minor adjustments and they complied, cheerfully and quickly. They were very willing to accomodate us to make our stay comfortable. Great value for the money. My main requirement was that it be clean and... more