When you have a request prior to your booking, "it is just a request" for the front desk staff. When I booked the room and explicitly stated I needed two single beds given that I was tarvellinmg with a colleague. For front desk it did not mean a thing because "it was just a request" with their own words. They... More

We have stayed here over the last 6- 7 years, sometimes two, three times a year and have never found anything to complain about. All the staff are pleasant, courteous and ready to help. Rooms are of decent proportions for London. Cooked English or continental breakfast is very well done and has a variety of foods, cereals and juices. Darlington's... More

Got really good value in low season, winter, half price for a suite. Well designed and good furnishings. Sitting room of suite was on noisy Sussex Gardens but separate bedroom at back of hotel so really quiet - excellent. Welcoming, efficient staff at reception and also at breakfast which is in basement hut has clever glass roof in part of... More

We have lived in this house twice, but at another hotel. We booked a room for 3 nights and then added 2 more night via separate booking. It was great, no problems. The location is hard to beat - we were within walking distance of Paddington station , is convenient for Heathrow Express. Hotel is situated near Hyde park, on... More

This is a great, comfortable hotel, in a great location for a great price. I found the DHP using trip advisor and the booking process was typically seamless. The staff were excellent - friendly and professional. The room was quite small, but perfectly fine for a business trip: Comfy bed and I loved the tucked out of the way ensuite.... More

Trips to London are always hugely expensive and I like nice hotel rooms. What to do? I discovered the Darlington years ago thanks to an American Express package tour. The hotel gives me a nice room in a good location (central to my clients' offices) at a reasonable (for London) price. The rooms, especially the bathroom, are small, but functional.... More

We stayed over the new year period and were pleasantly surprised with how spacious the rooms and bathrooms were. Big bath, comfortable beds and a great English breakfast - that said there was fresh fruit, yoghurt, cereal, meats & cheeses if you didn't go the hot breakfast. The staff were very friendly. Close to Paddington tube station. I would definitely... More

My friends and I stayed here 21st/22nd January 2012 – we wanted a hotel which was close to public transport, safe, clean and comfortable – this hotel met all of our requirements. We were a group of 5 girls – we booked a triple and a twin room. The hotel has a large reception area complete with sofas for you... More

We were very pleased with this hotel which has good service, clean rooms and bathrooms and a good breakfast as well. The little extras that make the difference were, for example, free copies of Time magazine and others in the lobby, and the French boy at the reception who carried our luggage out to the taxi. The hotel is within... More