What I liked most about this luxury BNB are the rooms. Very spacious! Second and third would be the amenities (Penhaligon's) and the breakfast! Breakfast was always served promptly in the room. However, there is only one staff running the whole place during the mornings and the queue can be long. If there is another person, she is probably just... More

Just back from a two night stay , lovely boutique hotel, the staff were so friendly and helpful, the room we had was gorgeous, overlooking the street outside, not noisy, except for birdsong first thing in the morning!!!!!!, but no complaint with that. Location was excellent between two tube stations, lots of restaurants and bars close by. Would recommend this... More

A quiet and comfortable hotel, although everything depends on your room. There is a small and very public lounge where food can be served, so you are encouraged to have breakfast etc in your room or eat out, We stayed a couple of nights in a deluxe room with four poster bed and found it spacious and beautifully furnished and... More

Booked 3 nights for a Superior Double in May and prepaid 6 months in advance. Without being told, was put in a Standard Single ... extremely tiny! Staff only admitted to the silent switch after considerable and very uncomfortable complaints on my part ... they had to convene a "reservations team" meeting before they were able to address my complaints!... More

This is a very pleasant place to stay if you like the concept of the “boutique” hotel; that is to say, in this case, there is no proper bar, no proper lounge and no proper dining room. The rooms are individually and tastefully furnished and equipped with wonderfully comfortable beds and bedding. The staff, such as there are, are charming... More

I have just spent a week at The Cranley and what a pleasurable experience. Because of the long stay I booked the Junior Suite so as to give us more space and it was spacious, comfortable and well appointed. Unfortunately we couldn't make use of the lovely little courtyard as it rained most days and was cold. The staff at... More

The Cranley is a beautiful hotel in a quiet residential neighborhood, convenient to restaurants, pubs, shopping and the tube. Our stay could not have been better. The staff was extremely helpful and knowledgeable. Our room was lovely and larger than we expected.

Cranley apartment is like home to me whenever I need to be in London. It has the amenities of a hotel and yet it is furnished like a cosy apartment, but complete with full kitchen facilities, a very modern bathroom and a very contemporary looking living room. The neighborhood is great too, close to Gloucester station with some really great... More

We booked into the Cranley as we had found an offer on another website and it looked as though the hotel was in a good location for what we wanted to do while we were in London. We arrived very early in the morning having come off the sleeper from Glasgow but we were still met with very friendly and... More