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Cranley Hotel

4.0 of 5
10-12 Bina Gardens | South Kensington, London SW5 0LA, England
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Ranked #75 of 1,067 hotels in London
4.5 of 5 stars 280 Reviews
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280 reviews from our community

What travellers say about this hotel
  • Very good(7)
  • Welcome drink(5)
  • South Kensington(5)
  • Gloucester road(5)
  • Staff were friendly(4)
  • Afternoon tea(4)
  • Great location(4)
  • Royal Park(3)
  • Short walk(3)
Traveller rating
    177
    65
    21
    14
    3
Only show reviews for Family (25) | Couples (76) | Business (41)
Date Rating
KentFred
kent
Senior Reviewer
9 reviews
5 of 5 stars Reviewed 30 January 2012

Second stay after a five year gap. Every bit as good as it ws before. Service excellent with the breakfast arriving in the room when asked for. Room excellent with a very comfortable bed. Reception noted that it was my wife's birthday and we were treated to a glass of champagne each and strawberries at breakfast. Nice touch. Not cheap... More

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Cranleyhotel, Manager at Cranley Hotel, responded to this review
6 February 2012

Dear KentFred, Greetings from the Cranley, Thank you very much for taking the time to give us some feedback about your experience at the Cranley Hotel. We were delighted to Welcome you back at the Cranley Hotel after such a long gap in between your stays. I will be sure to pass your kind comments on to the Team at... More

singleminded
Ottawa, Canada
Contributor
13 reviews
22 helpful votes
5 of 5 stars Reviewed 24 January 2012

Am spoiled for hotel stays after just one night at The Cranley this past December. Check-in was oh-so gracious and personal at the writing desk in the middle of a drawing room. Even though we arrived past the hour for complimentary bubbly, the staff was only too happy to send a couple of glasses with chips up to our room.... More

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Cranleyhotel, Manager at Cranley Hotel, responded to this review
6 February 2012

Dear singleminded, Greetings from the Cranley, Thank you very much for taking the time to give us some feedback about your experience at the Cranley Hotel. I will be sure to pass your kind comments on to our team at the Cranley Hotel, who will be delighted to hear about your experience at the Cranley Hotel. We are certainly looking... More

prancer330
Sorrento, FL
Reviewer
4 reviews
2 helpful votes
5 of 5 stars Reviewed 23 January 2012
2
people found this review helpful

We were a little early for our check in however, this hotel welcomed us with tea and biscuits while we waited for our room to be ready. Our bags were already waiting for us when they announced our room was ready. There were several wonderful restaurants, on Gloucester Road, walking distance from our hotel. You could also walk to the... More

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Cranleyhotel, Manager at Cranley Hotel, responded to this review
26 January 2012

Dear prancer330, Greetings from the Cranley, Thank you very much for taking the time to give us some feedback about your experience at the Cranley Hotel. We are delighted to hear that you have enjoyed your stay and that you have chosen the Cranley Hotel for yur stay London. We are certainly looking forward in Welcoming you back at the... More

md1re
Sheffield
2 reviews
1 helpful vote
5 of 5 stars Reviewed 20 January 2012
1
person found this review helpful

This small hotel is friendly and welcoming. The rooms are excellent. I appreciated the free champagne and canapes at 7 p.m. and the helpful staff. I have stayed here twice and would return again. More

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Cranleyhotel, Manager at Cranley Hotel, responded to this review
26 January 2012

Dear Dr, Greetings from the Cranley, Thank you very much for taking the time to give us some feedback about your experience at the Cranley Hotel. We are delighted to hear that you have enhoyed your secon stay at The Cranley Hotel and we are indeed looking forward in Welcoming you back at the Cranley Hotel in the very near... More

elsjezarren
zarren belgium
1 review
1 helpful vote
4 of 5 stars Reviewed 15 January 2012
1
person found this review helpful

it is very homely cosy antique decor but luxury as in a big hotel friendly staff just the breakfast is very minimum for the price of it if that was better i gave a 5 star More

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Cranleyhotel, Manager at Cranley Hotel, responded to this review
19 January 2012

Dear Elsjezarren, Greetings from the Cranley Hotel, Thank you very much for taking the time to give us some feedback about your experience at the Cranley Hotel. We are very glad to hear that you enjoyed your stay at the Cranley and that you have had a unique experience. Also thank you very much for giving us your feedback in... More

IrelandLaura
Clare, Ireland
Contributor
20 reviews
23 helpful votes
5 of 5 stars Reviewed 8 January 2012
4
people found this review helpful

We stayed in the Cranely for one night and it was really great. We were given a complimentary upgrade to a four poster king room and it was so comfortable. As others have said, it is facing onto a road (which seemed quiet enough) but there is no noise at all. The room was lovely but it would have been... More

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Cranleyhotel, Manager at Cranley Hotel, responded to this review
19 January 2012

Dear IrelandLaura, Greetings from the Cranley, Thank you very much for taking the time to give us some feedback about your experience at the Cranley Hotel. We are delighted to hear that you have enjoyed your stay and that you have chosen the Cranley Hotel for this very occasion. We hope that you indeed have had a splendours London experience.... More

shields33
Birmingham, United Kingdom
Reviewer
5 reviews
1 helpful vote
5 of 5 stars Reviewed 16 December 2011
1
person found this review helpful

Just a one night stay for a friends birthday, but what a find! Kind and thoughtful staff, comfortable room in a great South Kensington location. Beautifully appointed throughout, with a great drawing room for afternoon teas or breakfast. We will certainly be back when next in London. More

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Cranleyhotel, Manager at Cranley Hotel, responded to this review
4 January 2012

Dear shields33, Greetings from the Cranley Hotel, Thank you very much for taking the time to give us some feedback about your experience at the Cranley Hotel. We are delighted to hear that you enjoyed your stay at the Cranley and that you felt well looked after. We are certainly looking forward in Welcoming you back at the Cranley Hotel... More

HotelfanNetherlands
Netherlands
Senior Contributor
25 reviews
111 helpful votes
3 of 5 stars Reviewed 11 December 2011
1
person found this review helpful

I came back to the Cranley after almost 6 years and there are some disappointments: the breakfast is not anymore free and served in your room as in the past. The hotel is quite expensive for not to offer at least a decent breakfast. The second was the staff, all of which looked like trainees who did not know what... More

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ViktoriaW
Helsingborg, Sweden
Reviewer
4 reviews
5 of 5 stars Reviewed 6 December 2011

The hotel was located in a beautiful neighborhood (South Kensington), about 5min walk to the nearest underground station (Gloucester Road). It's the same line that goes to Heathrow airport so it's very convenient to get there. You can walk to Hyde Park and Harrods, but for the inner city it's best to go by underground. There are a lot of... More

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HarrogateTraveller07
North Yorkshire
Reviewer
3 reviews
6 helpful votes
4 of 5 stars Reviewed 1 December 2011
1
person found this review helpful

Good hotel in great location. My room was lovely but in the basement close to breakfast preparation area. Was awoken far too early by noise of crashing cups and plates. More

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Cranley Hotel Also Known As

  • Cranley Hotel London
Address: 10-12 Bina Gardens | South Kensington, London SW5 0LA, England

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