Am spoiled for hotel stays after just one night at The Cranley this past December. Check-in was oh-so gracious and personal at the writing desk in the middle of a drawing room. Even though we arrived past the hour for complimentary bubbly, the staff was only too happy to send a couple of glasses with chips up to our room.... More

We were a little early for our check in however, this hotel welcomed us with tea and biscuits while we waited for our room to be ready. Our bags were already waiting for us when they announced our room was ready. There were several wonderful restaurants, on Gloucester Road, walking distance from our hotel. You could also walk to the... More

This small hotel is friendly and welcoming. The rooms are excellent. I appreciated the free champagne and canapes at 7 p.m. and the helpful staff. I have stayed here twice and would return again. More

it is very homely cosy antique decor but luxury as in a big hotel friendly staff just the breakfast is very minimum for the price of it if that was better i gave a 5 star More

We stayed in the Cranely for one night and it was really great. We were given a complimentary upgrade to a four poster king room and it was so comfortable. As others have said, it is facing onto a road (which seemed quiet enough) but there is no noise at all. The room was lovely but it would have been... More

Just a one night stay for a friends birthday, but what a find! Kind and thoughtful staff, comfortable room in a great South Kensington location. Beautifully appointed throughout, with a great drawing room for afternoon teas or breakfast. We will certainly be back when next in London. More

I came back to the Cranley after almost 6 years and there are some disappointments: the breakfast is not anymore free and served in your room as in the past. The hotel is quite expensive for not to offer at least a decent breakfast. The second was the staff, all of which looked like trainees who did not know what... More

The hotel was located in a beautiful neighborhood (South Kensington), about 5min walk to the nearest underground station (Gloucester Road). It's the same line that goes to Heathrow airport so it's very convenient to get there. You can walk to Hyde Park and Harrods, but for the inner city it's best to go by underground. There are a lot of... More

Good hotel in great location. My room was lovely but in the basement close to breakfast preparation area. Was awoken far too early by noise of crashing cups and plates. More