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Hilton London Docklands

4.0 of 5
265 Rotherhithe Street, London SE16 5HW, England
Hotel amenities
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Ranked #298 of 1,067 hotels in London
4.0 of 5 stars 685 Reviews
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685 reviews from our community

What travellers say about this hotel
  • Canary wharf(36)
  • Canada water(29)
  • Shuttle buses(21)
  • Very good(15)
  • Tube station(12)
  • Swimming pool(10)
  • Jubilee line(8)
  • Thames clipper(6)
  • River view(5)
  • Friendly and helpful(5)
Traveller rating
    176
    259
    151
    68
    31
Only show reviews for Family (104) | Couples (213) | Business (111)
Date Rating
SC126
London, United Kingdom
2 reviews
3 of 5 stars Reviewed 1 February 2012

The ferry that takes you across from canary wharf pier does not come often so if you miss it be prepared for a very very cold wait. Also the last ferry is at 23:50 - so you can't stay out late! it is very cold around there due to wide open space. the hotel is not what you would expect... More

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EdwardNorthampton
Northampton
Senior Reviewer
6 reviews
7 helpful votes
4 of 5 stars Reviewed 31 January 2012

We stayed at The Riverside Hotel in a superior double room. The room was perfectly acceptable with views of the river and city. The fabric of the room was a little tired but did not distract from the amazing city views at night. The staff were excellent and made the experience of staying there something special. We used all transport... More

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Bernadette Borg, Manager at Hilton London Docklands, responded to this review
4 February 2012

Dear Edward, Thank you for taking the time to post your review following your recent stay with us , delighted to read that Khanesh was on hand to asist you with your travel back from Canary Wharf . I have also shared your review with the team so that we can focus on ensuring that all guest are given the... More

missmolly279
London, United Kingdom
Reviewer
3 reviews
1 helpful vote
3 of 5 stars Reviewed 30 January 2012

Small sized room, dark furniture and a tiny window that was frosted over. Felt like a cabin on a boat. Friendly staff though and the ferry shuttle to Canary wharf worked well. The bus from Canada Water (C10) was absolutely packed and took about 10 minutes. I would not recommend the bus if traveling with significant luggage. Hotel seemed clean... More

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clareyfaery
London, United Kingdom
1 review
3 of 5 stars Reviewed 30 January 2012

I booked this hotel through lastminute.com as my husband and I were coming to London and thought we would stay. It was his birthday and I thought a 4* would be a real treat as we normal just stay in Premier Inns and we'd stayed in a Hilton Gardens in Florida which was lovely. It took a while to be... More

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Gypsies3
Adelaide, Australia
Contributor
11 reviews
4 helpful votes
2 of 5 stars Reviewed 28 January 2012

We knew that the Hilton was not in a central location which we thought would be OK for our needs and it was as there was a MIni bus to take guests to and from the Tube station. What we did not expect was the poor quality of the hotel and the cleanliness. We expected it to be up to... More

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1673389223
Dubai, United Arab Emirates
Reviewer
3 reviews
1 helpful vote
3 of 5 stars Reviewed 26 January 2012

While the welcome at the check in was warn, the room was not. The bathroom wasn't as clean or well maintained as it should have been. More

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PersianPussycats
Durham
Reviewer
3 reviews
2 helpful votes
5 of 5 stars Reviewed 23 January 2012

We travelled to London for a special family weekend to visit the Leonardo da Vinci display at The National Gallery. We emailed the hotel prior to our arrival and requested a quiet room with good views. The hotel acknowledged our request and had our room ready. The room was spacious and had great views over The Thames - overlooking Canary... More

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Bernadette Borg, Manager at Hilton London Docklands, responded to this review
25 January 2012

Thank you for taking the time to write a review of our hotel following your recent stay with us. Delighted to read your feedback of the hotel and its facilities and that our teams members wer able to help with your travel arrangements during your stay. Please be assured that I have shared your review with the team members so... More

delwy
Reviewer
5 reviews
3 helpful votes
4 of 5 stars Reviewed 16 January 2012
1
person found this review helpful

Just stayed at this hotel for the 4th time, we know that it is a little out of the centre, but the views across the Thames are fantastic. Overall our stay was comfortable, the buffet breakfasts need to be kept warm and that is my only complaint, however due to events that we were attending we were late to arrive... More

Was this review helpful? Yes
Bernadette Borg, Manager at Hilton London Docklands, responded to this review
19 January 2012

Thank you for taking the time to complete your review of our hotel following your stay with us , delighted to read that you found the everything to your satisfaction and be assured that I have shared your feedback with the team. Kind Regards Bernadette Borg Guest Relations Manager More

V S
Kitchener, ON
Reviewer
3 reviews
1 helpful vote
5 of 5 stars Reviewed 13 January 2012
1
person found this review helpful

Hotel was excellent. Location seems far - but the hotel shuttle to the Tube Station was great and runs frequently. Very easy to get around London using the Tube. Service was great. Breakfast was great, but the food is very expensive - better to eat somewhere else unless your meals are included in your package. Hotel room was nice -... More

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Bernadette Borg, Manager at Hilton London Docklands, responded to this review
19 January 2012

Thank you for your feedback following your recent stay with us , I am pleased to read that you enjoyed your stay at our hotel . I am sorry you found the carpet not clean in the room you were allocated and be assure that I have shared this with our Housekkeping department. We are currently in the process of... More

beckstop
Portsmouth England
Senior Contributor
28 reviews
98 helpful votes
5 of 5 stars Reviewed 12 January 2012
3
people found this review helpful

We managed to get this hotel during a special deal promotion at a very good price. The hotel was 8 minutes out of Waterloo on the underground and a quick bus ride to the hotel (underground ticket covered the cost). The hotel is right on the Thames. The hotel reception staff were very very friendly and extremely helpful giving us... More

Was this review helpful? Yes
Bernadette Borg, Manager at Hilton London Docklands, responded to this review
19 January 2012

Thank you for your great feedback following your recent stay with us , we are delighted that the hotels location, and team members were able to assist you during your stay , be assured that I have shared your review with them. I am pleased to hear that you enjoyed the servcie offered by our team members as well as... More

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Hilton London Docklands Also Known As

  • Hilton International London
  • Hilton London
  • London Hilton
Address: 265 Rotherhithe Street, London SE16 5HW, England

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