As you can tell from our past reviews, we are very loyal to the Marriott. While under the Marriott name, the Grosvenor House has a a long rich history that the Marriott has preserved but incorporating Marriott's high customer service standards. This is an extremely large hotel, so if you prefer a boutique option, this is not the right place... More

I won a competition to stay here (could never have afforded it otherwise) and had an amazing time!Our car doors were opened for us on arrival and we were made to feel welcome and important. The foyer was huge yet still inviting but you really could get lost in the place. We stayed in a huge apartment type room with... More

As you might expect from the location, this was never going to be the cheapest stay in London. However, a very friendly place, helpful staff and great atmosphere. Best bit was the very well stocked fitness suite. Awesome and totally clean and tidy. More

Room was lovely but had no tea or coffee making facilities which I think is ridiculous for a 5* hotel. When we rang down and asked for tea for one it came with a £12 price tag! In a nutshell it's a nice hotel in a good location but i have stayed in Thistle hotels which are as good! More

I stayed three nights at the JW in January. I stayed with my brother-in-law so I requested two twin beds. We were placed in a handicapped accessible room on the second floor. It had twin beds and an extra large bathroom. However, the shower was extremely uncomfortable. It consisted of an overhead faucet surrounded by a curtain (no glass or... More

I stayed here for one night to celebrate a Burns Nite in the Great Room in the hotel. So to stay there and go to the ball in the same place without having to go out was really wonderful. Check in was a little wait, but nothing to worry about. As the hotel was not full we got upgraded to... More

Rambling old Hotel nicely redone by Marriott. Decorated in the traditional Marriott style, rooms are comfortalble and range from Very Large with nice views to rather small and dark. Service has typical Marriott style if a bit impersonal at times. Excellent location in Mayfair while close to Oxford Street shopping. Decent, if expensive, restaurant options and lots of other options... More

The Perfect hotel. Every wish is your command at this dreamy 5 star on Park Lane. HUGE room with a beautiful decor and superb bathroom. Well-equipped and large gym as well. Warm cosy beds and lovely lovely surroundings make this a real treat. More

good quality, friendly staff, cannot put my finger on it, but it just did not feel like it hit the right buttons. gym was the standard marriott city centre fair utilizing converted rooms. staff were friendly, f&b ok, well located to shopping on regent and oxford street, close to the action. More