I read the Management's response to the review by Hash2283 (Avoid unless you like cockroaches) and it sounds like a typical lower management response. They get into telling you how you are actually WRONG and they are RIGHT. They have so many reasons to explain their poor performance but don't actuality accept you know what you are talking about. I... more

This past weekend we stayed in a basement room that was not on the street side. While for some this could be a bit claustrophobic, in fact the room was rather spacious by London hotel standards, with plenty of room to walk around and put things -- we were told that these basement rooms are bigger than the ones upstairs.... more

Arrived to find a pleasant reception area and a accomodating member of staff. We booked an Excecutive room for two nights including breakfast. A The room was bigger from floor to ceiling than it was wall to wall and the bathroom was minute. B We had no where to put or suitcase so we jammed it on top of the... more

The Rydges Kensington Plaza is a very nice hotel located in upmarket Kensington ( I saw more Aston Martin's in one day than previously in my whole life!) and in easy walking distance to Glouchester Road Station. The hotel was nice and refurbished in an early 1900s style that is common for the area (so no flickmixers!). The facilities included... more

I have no clue what the larger rooms are like so i can't comment. I paid $160 for a small room with two twin beds for my traveling companion and me. It was on the first floor in a dark corner of the building with a window facing out to the dingy building next door with the neighbors talking loudly.... more

On arrival to the hotel I was told I was given a letter from the manager (see photo) inviting me to a complimentary drink from the bar between 6pm and 7pm. I checked in at 7.05pm - bit pointless but a nice gesture nonetheless. Was put in a room on the basement floor. Poor lighting and generally glum room. Went... more

We stayed here for 4 nights in August 09. I wouldn't say it's four star by Aussie standards - the room was really, really small, but this is typical of Europe, and the decor was nothing special - just basic. The bed was comfortable, but you can hear all the street noise. Its not the sort of room you'd relax... more

Stayed in a single room for three days, the room was a converted corridor. Each morning the mini bar person would walk down the hall bashing on doors yelling mini bar at 8am. No he didn't bash on my door the room was too small for anything other than the single bed and the dresser that had the TV perched... more

After being checked into a single rooms, which was extremely small, I requested to be moved to a bigger room, which they agreed to do only for a fee of 50 pounds a day, which was rather steep. The first room was so small that it only fit a bed, a nightstand with a TV on it and a chair.... more