Quirky set up in the reception area with various pieces of artwork scattered around. Room was comfortable enough but on the small side. Bathroom felt cramped. Was offered a room with a bath or walk in shower. I chose the shower but the layout in the bathroom just felt awkward. Staff at reception very polite at check in and check... More

Booked in for work, had an inner room that face in the inner courtyard, very noisy due to humming aircon and single glazing. The room had recently been decorated, but done cheaply, as there was overpainting on all the fixtures. The standard double was very small, but has all the facilities, staff were friendly. The reception was very well decorated... More

Great location by the Marble Arch, walking distance to Oxford street and edgware road. Massive hotel, good and clean rooms, service has improved very much since my last stay. Would recommend for solo/family/friends travelers.

This hotel was great really central for shopping and Theatre ,me and my daughter were really impressed by the staff one member called Amhed check us in half an hour earlier than stated so helpful, rooms really clean although a little small but don't let this put you off really modern appliances,bathroom modern beds comfortable ,breakfast fantastic something to suit... More

Myself and my Fiancé have just returned home from a weekend stay at this hotel. I cannot say enough what a lovely stay it was. To be fare I thought the rooms looked a bit bigger on the hotel website but for all the time we were in the room it didn't matter to us. The beds are so comfortable!... More

Stayed at the Cumberland for 3 night business stay. Free wifi, not especially impressive speed, but passable. Nice room, fair size for single room considering London standards. While making coffee, noted the lower side of shelves was not exactly clean ( wiped of steam moisture from the kettle, and the tissue came out totally black...) Bathroom OK clean. Staff friendly... More

Great location. Our room overlooked the Marble Arch. Tube station around the corner and good shopping and restaurants in walking distance. Interesting, artsy lobby. Rooms fresh, smallish but adequate. Kettle and tea/coffee provided. And fridge Pedestal sinks not practical. Liked having Pret a Porte adjacent

This hotel is practically next door to the Marble Arch tube station in Oxford Street London. staff were excellent, very friendly and helpful, they gave us a room as soon as they could, 10.30 am, which was fantastic. The reception area is amazing. The room even though it was not very spacious was adequate, the bathroom likewise. It had all... More

Stayed for one night in a single room. For a four star hotel, the room was very basic and one of the smallest rooms I have experienced in London, with a very odd layout. The combination of lack of space and strange placement of light switches meant that it was impossible to sit on the bed to watch tv (the... More