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Britannia Hampstead Hotel

3.0 of 5
Primrose Hill Rd | Swiss Cottage, London NW3 3NA, England
Hotel amenities
Ranked #605 of 1,067 hotels in London
3.0 of 5 stars 336 Reviews
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336 reviews from our community

What travellers say about this hotel
  • Chalk Farm tube(7)
  • Basement room(5)
  • Very clean(4)
  • Helpful and friendly(4)
  • Air conditioning(4)
  • Little tired(3)
  • Good value(3)
  • Would not recommend(3)
Traveller rating
    22
    99
    85
    55
    75
Only show reviews for Family (45) | Couples (91) | Business (37)
Date Rating
Richard O
Grantham, United Kingdom
1 review
4 of 5 stars Reviewed 10 February 2012 NEW

I stayed in this hotel for one night on a business trip. For the money in London I was not expecting too much but I was very pleasantly surprised. Yes, as with some of the other reviews, the hotel has seen better days but I found the room very clean and it had everything I would normally expect. It is... More

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Nikki P
Lincoln, United Kingdom
Reviewer
5 reviews
3 helpful votes
5 of 5 stars Reviewed 8 February 2012 NEW
1
person found this review helpful

What a great find! this hotel has it all for a budget break . It was easy to find , very quick to check in and lovely helpful staff. As previous reviews the hotel is in need of updating but in the current climate I understand this is not always possible, and it doesn't affect the experience at all. Another... More

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SINGH21, General Manager at Britannia Hampstead Hotel, responded to this review
9 February 2012

Dear Nikkip, I am so pleased that my team were able to assist you with all your requirements during your stay and you found them lovely and helpful. I will certainly pass on your compliments to my team and we look forward to welcoming you back in the very near future. Best Regards More

AndrewandGill
Nottingham, United Kingdom
Senior Reviewer
6 reviews
1 helpful vote
4 of 5 stars Reviewed 6 February 2012 NEW

We stayed at this hotel for a couple of nights on a theatre and sight-seeing break. It was relatively easy to get into the centre of London, but was nice to be able to stay in a pleasant residential area. The building has seen better days, but the room was warm and comfortable. The staff were welcoming and friendly. The... More

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SINGH21, General Manager at Britannia Hampstead Hotel, responded to this review
7 February 2012

Dear AndrewandGill, Thank you for taking the time to give us your very positive feedback. I am pleased that you found the room warm & comforfortable, the team, welcoming and friendly. I will pass your compliments on to the the team and head chef as they will all be delighted to know their hard work has been appreciated by your... More

AMPH
Staffordshire
Contributor
11 reviews
4 helpful votes
2 of 5 stars Reviewed 5 February 2012 NEW
1
person found this review helpful

I was concerned when I read the other reviews, I hadn’t made the booking for this hotel and did try to get our group to stay somewhere else, but the booking had been made. The upside: very clean, good shower, big towels, helpful staff and very cheap. Room includes hairdryer, basic shower gel, soap, kettle, tea & coffee. The downside;... More

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Jacqueline M
Austin, Texas
Senior Contributor
38 reviews
4 helpful votes
4 of 5 stars Reviewed 2 February 2012

What I immediately liked about this hotel is the spacious rooms - at least on the first floor. The bed was big (though not the most comfortable I've slept it, but it'll do) and the room featured a couch and coffee table, as well as a little foyer. It was great for slowly waking up and having coffee. Each room... More

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SINGH21, General Manager at Britannia Hampstead Hotel, responded to this review
3 February 2012

Dear Jacqueline M, Thank you very much for taking the time to leave us your comlementing feedback, we at Hampstead Britannia take pride in our service to customers and cleanliness of rooms. I am pleased that you had an enjoyable stay with us and found the neighbourhood safe and charming. We look forward to welcoming you again in the near... More

Carol199
London, United Kingdom
2 reviews
1 helpful vote
1 of 5 stars Reviewed 31 January 2012

This was the worst hotel bedroom i have ever been offered in a hotel. Our room did not have a window and when I asked for a different room I was told that the room I was in was in one of the hotels better rooms! After changing to a room with a window albeit a much smaller room i... More

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SINGH21, General Manager at Britannia Hampstead Hotel, responded to this review
2 February 2012

Dear Carol 199, as with all hotels in the world we also offer our guests an option to pay on arrival or departure, if account is settled on arrival we are unable to charge any items back to the room even if you had paid by credit card as authorisation from guest is required before any charge is made. Bar... More

HertfordPeter
Hertford
Reviewer
3 reviews
2 helpful votes
3 of 5 stars Reviewed 30 January 2012

I've stayed in this hotel a few times in the past few years and have returned not because it's the best in any particular category, but overall it can serve a purpose. The upsides are: location - very good for transport, yet not amid the noise and mayhem of the west end; reasonably priced - if you get an online... More

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Denton50
Bristol, United Kingdom
Top Contributor
58 reviews
28 helpful votes
4 of 5 stars Reviewed 27 January 2012

I thoroughly enjoyed my stay at the the Britannia Hampstead. Its location between the Hampstead (with all its attractions) and Primrose Hill areas of London is really superb. The real bonus with this hotel is that it has a limited amount of on-site parking which is almost unheard of with the more central London hotels. Even if the hotel's own... More

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SINGH21, General Manager at Britannia Hampstead Hotel, responded to this review
30 January 2012

Dear Denton50, Thank you for taking the time to give us your very valuable and encouraging feedback, I am really pleased that my team were friendly and helpful along with your room being clean and comfortable. I will certainly pass on your compliments to my team. We look forward to welcoming you back in the very near future, Best Regards, More

Pierre M
London, United Kingdom
1 review
1 helpful vote
4 of 5 stars Reviewed 23 January 2012
1
person found this review helpful

Stayed there last weekend along with 13 of family for nearby wedding, bit worried having read the few bad reviews as I had suggested this hotel to everyone. The staff were very polite, attentive, and helpful. The duty manager was hands on and seemed always present. It seemed to be one of my beloved old THF Posthouses from the 1980's... More

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SINGH21, General Manager at Britannia Hampstead Hotel, responded to this review
25 January 2012

Dear Pierre M, Thank you for your compliments, really pleased to read that all my team including Duty Manager were able to assist and ensure the whole family had a pleasant and enjoyable stay with us. I will certainly pass on your positive feedback to the team as they will be absolutely delighted to receive the same. We look forward... More

mark f
Rochdale, United Kingdom
Reviewer
3 reviews
5 helpful votes
3 of 5 stars Reviewed 18 January 2012
1
person found this review helpful

This particular hotel does require updating in many ways. Some of the reveiws are quite scathing however it depends what you need to use the hotel for. If you are working and require reasonable rates plus easy transportation links to central london then this could be for you. Myself and my son has just stayed for three nights whilst working... More

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Britannia Hampstead Hotel Also Known As

  • Britannia Hampstead London
  • Hotel Britannia Hampstead
Address: Primrose Hill Rd | Swiss Cottage, London NW3 3NA, England

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