Me and my family stayed there for 3 nights in the 1-bedroom apartment during winter. Upon checking in, we were immensely pleased at the condition of the room and my sister adored the 2-storey design of the apartment. It was nice, clean and a good size for a fmaily of 4. The kitchen and toilet were well-fitted and the beds... More

It is the second time in a few weeks that I check in at the Citadines Kensington on Gloucester Road.. he facilities, the "studios" as they say are good, but the service deserves a Zero (or less). It seems they are incapable to check one guest in in less than 15 minutes, even with no one else in sight, and... More

Stayed at the Citadines Prestige between Xmas and New Year 2011. This is our third stay but our first with two young children. Contrary to some reviews I have read, our experience with the apartments and the staff in South Kensington were superb. Our stay was four weeks into a six week European tour and I can only say that... More

We stayed a whole week at this location in a v.nice duplex room. Its very well done up and all the equipment in the kitchen was good quality with a manual explaining everything. The cleaners turned up everyday, the rooms were always clean. The only problem I had was the truly poor mattress quality. My side of the bed had... More

We stayed 1 night in a one bed apartment. 2 adults and 2 chuldren. Hotel is centrally located close to tube and lots of local restuarants, bars and shops. Apartment was perfect for us, compact kitchen, lounge area with sofa bed, tv, table etc and then small bathroom with bedroom upstairs. Very quiet, Clean and nicely presented. Will definitely consider... More

This 1 bed apartment consists of two small boxes stacked on top of each other. The first floor has a small kitchen and living/dining room. The second floor is actually a loft with a bedroom and bathroom. My family (two adults and two boys ages 7 and 9) stayed for two nights. The boys slept on the fold out couch,... More

We booked a premier studio. If you look at the pictures in the website, you will see a sofa. It did not exist. When I asked I was told only exceutive studios had sofas: NOT according to the website pics. The tiny room had neither shelves nor drawers to be able to unpack. Lived 4 days out of our suitcases.... More

The hotel is very nice, quite and well located in the heart of South Kensington. You can walk shortly to the Gloucester tube (2 min), where you can find Starbuck coffee, Tesco Express, Waitrose Supermarket, Burger king etc. or in the opposite side, you can walk 10 minutes to Kensington High Street. Full of shops, but the hotel is also... More

I only read the TA page after booking so went with some trepidation. But was pleasnatly suprised. The location is excellent. The staff were courteous and helpful. The room was spotlessly clean, comfortable and quiet, even though I faced the road. The bathroom and kitchen could not be faulted. Expensive for one person but a place I will go back... More