Could not fault Citadines at South Kensington. Staff were great, the room, which we were upgraded to a duplex was brilliant, and the value for money was absolutely superb. I will definitely be returning here. It's only a 5 min walk from Gloucester Road tube and there is a very hand row of shops opposite. Excellent find.

Very good. I book this hotel many times for work. In general, good and comfortable. Close to the station of Gloucester Road Tube Station. Comfortable rooms and excellent cleaning. For this reason we always return

My partner and I stayed for one night in May. We were granted our request for a quieter room away from the main road (after reading reviews abou the noise levels in rooms overlooking Gloucester Road). The room itself was a standard double complete with en suite bathroom filled with a good sized tub and powerful shower, a kitchenette with... More

Sophisiticated reception decor and immaculately clean rooms, great area for the tube and restaurants nearby. Reception staff however need a refresher on customer service - they were without exception, unbearably rude, everything was too much trouble, they could hardly be bothered to check us in. Room not ready at 3pm despite a 2pm arrival being previously confirmed, sofa bed not... More

This is my third stay in four years, each time arriving after the long flight from Australia. The first time was with my two teenage sons and a friend and her two sons. The next time was with my husband, and the most recent was with my husband and niece, so I have a varied perspective from which to comment.... More

Up to Citadines standards. Holborn is more convenient but Kensington is quieter. the location of the tube is a bit farther than expected making travel in bad weather a challenge. The restaurant downstairs is good and not to costly. The shops are close and a starbucks attached to the building. I had to move from Holborn to KEnsington due to... More

We just came back from a 3-night stay at the Citadines. I must say I was very impressed with the decor of our 1 bedroom flat. It was all modern, very neat and very clean. The kitchenette was functional and well-equiped. The flat was quiet, a little bit dark and the bathroom didn't have any window so only had a... More

Very convenient for Gloucester Road tube about 8 minutes walk with a Waitrose and Tesco express nearby. I stayed in a studio nearer the front of the building, very light two windows but a little noisey due to traffic on main road, i'm sure some of the rooms at the back would be quieter. Small kitchen area but ok, very... More

Had difficulty finding the apartments. Even local postman could not help us. Think this could have been because we walked down the road from Hyde Park but it would be helpful if information stated that entrance is, in fact, located in Elvaston Place. No sign on main Gloucester Road. Good reception area with quick check in. 2 of us stayed... More