I stayed here in November 2011 and I was satisfied with my stay. Its hard to find a good, sensibly priced hotel in London. The decor was nothing to brag about and the buildings old age is very obvious. The amenities were all there though (bed, TV, private bathroom with shower, etc) and as a busy tourist using the room... More

When you only pay £32pp for a room in central London you don't expect much. But I was pleasantly surprised with this hotel. Ok, the rooms were old, esp the bathroom definitely in need of refurbishment. The shower was either extremely hot or ice cold and no water pressure, but the bathroom was clean. The room was small and the... More

I booked this hotel over the phone, firstly being an english speaking country this hotel has minimul people who can speak english properly, I spoke to a Sarah she claims her name is!!! Who for one could not speak english properly and found it very hard to understand anthing that was said by her, i was on the phone for... More

This hotel is in a good area and in easy walking distance to Bayswater station. The really small room was simply awful - down a flight of (dirty) carpeted stairs, broken window, handbasin awkwardly placed in room, written instructions not to leave food unsealed! Dreadful smell (dead rat?) in passage and lift area. Staff were helpful but not friendly and... More

My girlfriend and I wanted a cheap place to stay in London for 5 nights and Umi was great. Easy check in and the receptionist gave us a map of all the POI around the hotel and where the restaurants were located. The rooms are basic but clean and big enough to not trip over our two large suitcases. The... More

I travelled to London for my sisters wedding and needed somewhere cheap nearby and stumbled across umi. I advised when booking that I would need to change my booking more than once due to flight date uncertainty and also other logistics. The reservations manager advised that this is absolutely fine. I ended up changing my dates 3 times. I apologised... More

After recently finishing 7 weeks in Europe and the UK with a grand total of 16 hotels between two and four stars our stay at Umi in London was the worst. We stayed in a superior room - don't bother. I overhead someone enquiring the day after our check in what is the difference between a normal double and a... More

I had a wonderful 2 night stay. The hotel is close to everything, near Bayswater station and has lots of shops and food shops along the way. The hotel's breakfast is also good. I liked the idea of toast for breakfast (where i stayed previously it was pastry for breakfast!) The staff were great, the room clean, tidy and great.... More

We paid £60 for somewhere to stay on a week night. The location is brilliant, a short walk form Portobello and the reception were very helpful at 12am. The hotel and hotel rooms though have seen much better days. It is a great cheap place if you just need to ut your head down for the night but do not... More