The location of this hotel, right beside Kensington Gardens and a couple of blocks from both queensway subway station and bus station, it is rather good. But the hotel itself need refurbishment. The room I got on the 9th floor has clearly been a smoking room earlier. Make sure you turn on the air conditioning always for getting rid of... more

The hotel was pleasant enough and clean but total absence of drawers in the room for a three night stay was more in keeping with a travel lodge and not a four star hotel. Lack of a fridge is also a bit of a let down as well. We do like to vary the areas we stay in and this... more

The hotel is newly remodeled, with good-sized, clean rooms. Ours overlooked Kensington Gardens. Beds were comfortable. There was an English breakfast included -- eggs, sausage, bacon -- all in all, plenty to eat. Not too far from the Underground and on a bus line. more

This was a great hotel. Good value brilliant location and a great breakfast. After travelling alot through Europe this was one the hotels with good value for money. more

My sister and I arrived early at our hotel for our week in London. We were able to access our room immediately. Lovely view of the trees in Kensington Park on a somewhat noisy street. We were on the 4th floor over the gas station - no problem whatsoever with noise or fumes. Easy access to tube and buses. Hearty... more

The location of the hotel was convenient for the purpose of our stay - handy for the tube to theatre land. Also the sightseeing tour buses stop right outside the hotel. We were given a room for the disabled which meant the room was spacious and had either of us beeen disabled every need seemed to be catered for. We... more

My 2 daughters and I stayed for a week and loved the location. We were happy with the room which featured 3 single beds. We only had 1 towel and had to keep requesting more, and never had any washcloths at all. There was not a clock in the room, and we requested 2 wake up calls which never came.... more

At first glance, the Thistle Kensignton Gardens hotel does't appear to be anything special - an unassuming structure around the corner from a gas station. But once inside, the cleanliness and friendly staff are a warm welcome. The breakfast buffet offers a satisfying array of breakfast staples - fried eggs, scrambled eggs, stewed tomatoes, sauteed mushrooms, beans, a selections of... more

Our relations from the USA were booked into a standard room as part of a package. I went along to see about staying here and saw a standard room at £160 per night. It seemed tiny and shabby. I was told they an upgrade to a larger room would cost an extra £20 per night. They upgraded and stayed and... more