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Kensington Close Hotel

4.0 of 5
Wrights Lane, Kensington, London W8 5SP, England
Hotel amenities
Ranked #816 of 1,067 hotels in London
2.5 of 5 stars 1250 Reviews
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1,250 reviews from our community

What travellers say about this hotel
  • High Street(36)
  • Tube station(27)
  • Very small(18)
  • Great location(16)
  • Would not recommend(10)
  • Fire alarm(9)
  • Room service(9)
  • Staff were friendly(6)
  • Person per day(4)
  • Clean and comfortable(4)
Traveller rating
    88
    305
    281
    270
    306
Only show reviews for Family (101) | Couples (301) | Business (198)
Date Rating
maturegappers
Harrogate, United Kingdom
Contributor
13 reviews
4 helpful votes
2 of 5 stars Reviewed 10 February 2012 NEW

The undergoing major refurbishment didn't really interfere with our 2 night stay, but having booked 10 weeks in advance it didn't account for us having a double room only 6 foot wide, I had to shuffle sideways past the end of the bed! I wouldn't stay here again or recommend it, there are plenty of others in the nice neighbourhood.... More

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Dazzphelan
Navan, Ireland
Reviewer
3 reviews
1 helpful vote
3 of 5 stars Reviewed 9 February 2012 NEW
1
person found this review helpful

I stayed this week in the Kensington close hotel. Check in was extremely slow with only 3 people working and 9 waiting to be served. The first thing that struck me after check in is the level of construction / renovation works taking place in the hotel. Due to these works I was told that I could have free Wifi... More

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David B
Cambridge, United Kingdom
1 review
1 of 5 stars Reviewed 7 February 2012 NEW

COLD! RUDE STAFF! avoid big time! big refurb going should no be open or charging less than a travellodge! ruined my bithday treat! More

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JacquelineW58
Doncaster, United Kingdom
Reviewer
3 reviews
1 helpful vote
2 of 5 stars Reviewed 6 February 2012 NEW
1
person found this review helpful

Great location, 2 mins from Tube station and lovely local shops, restaurants and bars. Good reception, and got an upgrade to an executive room. The room was clean and modern, but tiny! Only 2 of us in it and we had to manoeuvre past each other to move around. Goodness only knows how small the basic rooms must be! What... More

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BellaMac
Scotland
Senior Contributor
34 reviews
7 helpful votes
1 of 5 stars Reviewed 6 February 2012 NEW
1
person found this review helpful

Our company insist on putting us in this hotel despite our many complaints. The staff are unhelpful, the door cards often don't work and sometimes we have had to return to reception several times (long trip from some of the rooms) to get new cards. The rooms are small (not unusual for London) and often freezing cold. The breakfast is... More

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Gizelle T
Liverpool, United Kingdom
1 review
2 of 5 stars Reviewed 5 February 2012 NEW

Staying as part of a threatre one night break was not informed that the hotel is getting refurbished. We were allocated a room right next to the work as workmen in hard hats with drills hammers etc proceeded to hoover the corridor as we tried to get past. We asked to be moved only to be told that the Hotel... More

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bubTruro
Truro
1 review
1 helpful vote
1 of 5 stars Reviewed 5 February 2012 NEW
1
person found this review helpful

Awful experience and a total disappointment as it was a surprise for my birthday weekend. We had a double room but it was awful, dated, very tiny with the bed directly under the window next to the wall and we couldn't walk around it. There was no heating in the room and even the hallway was freezing. When we went... More

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kevr39
Blackwood, United Kingdom
Contributor
11 reviews
4 helpful votes
2 of 5 stars Reviewed 3 February 2012

The hotel is located 2 mins walk from Kensington High St Tube station, there are resturants & pubs nearby. The hotel is large and sprawling so you may have quite a walk from your room to the reception and bar. The sports bar is busy and you can get a reasonable meal, you get drinks brought to your table but... More

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adamandcarol
London, United Kingdom
1 review
1 of 5 stars Reviewed 2 February 2012

We had booked into this hotel for a romantic birthday weekend. Check in was a disaster with rude receptionists who do not have the skills to converse in the English language. They should consider a career change! Our key cards did not work for the room which ended up in several return visits to reception. This is a two star... More

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Julie M
Ipswich, United Kingdom
2 reviews
3 helpful votes
3 of 5 stars Reviewed 1 February 2012
3
people found this review helpful

If you are looking for a base to explore from then I would venture that this isn't a bad choice, it's near to a tube station but further enough away from the main road to be comfortable. I had to queue for 25 minutes to get checked in which was frustrating, my room was very clean but tiny and cold... More

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Kensington Close Hotel Also Known As

  • Kensington Close London
  • Hotel Kensington Close
  • Kensington Close Hotel London
  • Kensington Close
Address: Wrights Lane, Kensington, London W8 5SP, England

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