Had stayed in the hotel on business a number of times. On this particular evening it was pouring rain and my friend and I had missed our flight so decided to stay as we had been eating nearby. We were looked up and down by the receptionist as were dripping wet and not dressed too smartly. We asked for a... more

Used Hilton Honours points as a HGVC Owner/Gold member to book a three night stay. No complementary upgrade given in spite of an executive room being offered on the original booking form. After we asked they grudgingly gave us free breakfast and a better room. The manager said that they had to give priority to the people that had "paid... more

Generally, everything was excellent. We were right in the thick of London with easy access to attractions. The check-in was a bit muddled and a free-for-all. The price was excellent (lastminute). There was some day-time noise due to refurbishment, but not a big deal if you were heading out for the day. One complaint, which is the same for many... more

Our stay at the Park Lane Hilton came as the result of bidding on Priceline. The rate I received on Priceline was more than 50% off the online rate. I was a bit concerned after reading the very mixed reviews on TA. I called the hotel a week before our visit and requested a renovated room in a quiet area... more

Room was very dark and average with wardrobe doors that came off the runners. These were never fixed despite request to do so. Bathroom only slightly better. Small window filthy. Convenient enough location if you're in that part of town but way overpriced for what you get. Didn't even get an offer of valet parking. On the plus side there's... more

Hard to beat this location. Central to everything. For England the service is passable, whatever that means? Trader Vics is actually cleaner than other reviewers have stated. Good restaurants and bars nearby. No wi-fi! more

My husband and I stayed at this hotel for two nights before a world trip we were taking, its in a great location for all the sights of down town London, everywhere is only a short subway ride. Rooms are very nice with all you need for your stay, restaurant has a dress code on an evening however restaurants out... more

Good service, decent place, good location. The dress code in the first class restaurant top floor ... yes, I appreciate that. Still went to the pub like steak house ground floor with my teenage daughter wearing sport shoes. more

I managed to get a deal for a Sunday night, through Last Minute. I`m not suprised this Hotel is now offering deals all the time both for the hotel and for its` Spa. It is well past it`s sell by date ! The place is looking very tired, food in Trader Vics was very disappointing. The Spa was the most... more