Stayed in this hotel for one night whilst visiting friends in London. Room was small but very clean with everything you would expect. Our room was located next to the main road so was quite noisy at night. One warning, customer service on the front desk is quite poor. I asked them to book me a taxi, they told me... More

For a business trip I had to book a hotel within 24 hours in central London - and this hotel was the only one available with a decent room rate. Had never heard of the hotel but took the plunge - and it was a very enjoyable experience. Inside, the hotel is modern & clean, reception is efficient and the... More

Nervous about my first trip abroad, I choose Eden Plaza Kensington based on the information I saw online and location. I wanted someplace safe, comfortable, and not too pricey. Location was great! We were only a few blocks from the tube and across the street from the Natural History Museum and just down from the V&A Museum. Food and groceries... More

Little hotel on an excellent location in London near a tube station. Very small rooms, a double room meant a 120 cm bed. Clean and neat, not noisy. Also, no problems checking in or with any payments. Good price for a room. However, the service was disappointing. What bothered me the most is that when we came in the second... More

The hotel is clean and perfectly nice. Bear in mind a couple things. The single room is tiny. I am 5'6' and my feet hang off the bed. I can also touch both walls if I stand up and spread my arms. It is also super noisy and I can hear conversations from other rooms. Also, they charged me 10... More

I stayed here for one night on a business trip. Location is great, hotel super clean. Rate is really competitive. But...bear in mind at 8:30 in the morning a real noise circus will start on the floors as they're cleaning rooms. And God only knows HOW they clean them as they produce a serious quantity of noise. I had the... More

I stayed here on business for x1 night and got a good rate. I quickly realised that you really do get what you pay for in London. My room was very new looking but was tiny. The hotel reports to have WiFi but my connection speed was terrible considering I was in the closest room to reception. The Spode would... More

I stayed here for two nights. On arrival, the staff were very helpful & polite. I had arrived early (9.30 am) & a room was not ready for me, so they allowed me to store my luggage as I went to Earl's Court for an expo. I returned approx 12.30 my room was available. I was upgraded to a double,... More

Very small rooms, exactly above where queensgate and cromwell road cross. So two sets of traffic lights right under your window and no double glazing. For a light sleeper this means no sleep at all. Beds are hard, the ones new decor has got mucky, personnel can't help you out. Why didn't I think twice at that price? The pictures... More