This hotel supposedely has 4 stars, it most definatly does not have that in my eyes. Perhaps 2 stars or so. Just before we traveled we red alot about the bed bugs in the hotel, horrified we tried to ignore the fact and just try to enjoy our trip. We traveled as a big family of 13 people and in... More

I didnt hate nor love this hotel. Firstly, it's a 2 star hotel. Not very neat, not very nice. The facade is beautiful, the rooms on the other hand are very simple and not kept. Things looked old and worn out, but the bed was nice and we got no bugs in ours as other guests report in some reviews... More

This was the worst place I have ever stayed in! On arriving by myself the people in the room next door were having a massive fight, the screaming was horrific I thought someone was being murdered! Went straight down stairs and told reception, they just shrugged their shoulders and did nothing! I was speaking to another guest and they suggested... More

The hotel was billed as a four star but I really cannot see how. I stayed in a double room on the first night which was so small, the bed was pushed against the wall, and we couldn't open the wardrobe door fully due to its close proximity to the bed. We couldn't actually walk around the bed properly -... More

It was with trepidation that we arrived at the hotel after reading all the terrible reviews about bed bugs etc. Our family, 2 adults & 2 teenage boys had booked in for an overnight stay. I must say how much better it was than I expected. We had room 202 with 2 single beds & 2 fold out beds that... More

hi there! my husbnd and I are regular London vistors,we go atleast twice a month and my hubby used to live there,we r usually very street wise and quite good at booking a bargain,but this time we were deffo conned! we booked through booking.com which usually is reliable,based on the reviews and pictures we picked this hotel.anyway we walked into... More

I am a 20 something traveller who is used to staying in very average accomodation on a budget, however this hotel fell significantly below my expectations. My main issue is with bed bugs. Within an hour of arriving we found 2 bed bugs in the bed linen. We took a photo and put the bugs in a glass to show... More

Staying in this hotel was an unpleasant surprise. I saw the room on website, it was spacious, nice and clean. The lift was the first surprise: very small, noisily, stopped to work during the stay... Then we were led to the room. It wasn't the same. Was too small for 2 people, imagine for 4. After the first night, we... More

I felt I had to put my views on here to counterbalance some of the negativity about this hotel! I booked this hotel on line without checking any reviews. Myself and three friends needed a good location for the Royal Albert Hall for 21st November and this was the nearest I could find at a price we could afford. It... More