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Thistle Euston


Hotel class 4.0 of 5
43 Cardington Street | Euston, London NW1 2LP, England
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Reviews you can trust

52% Recommend
3.0 of 5 stars 282 reviews
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By trip type
All (282)
[ Date ] [ Rating ]
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4 of 5 stars
West Cumbria
19 Nov 2009 | Trip type: Couples New

We are regular leisure travellers to London. Coming from Cumbria, Euston is our station and the thistle was really handy. Right from the front desk on the staff were friendly and helpful. Depends what you pay I suppose, we had a good price via Superbreak. What do people want or expect from a London hotel? I think there are unrealistic... more

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3 of 5 stars
Liverpool
19 Nov 2009 | Trip type: Family New

travelled with my teenage son for shopping trip stayed here for 3 nights. Room size was ok and clean, but not a deluxe room as stated on my booking, flat screen TV. Bathroom dated, no where to hang the towels in the bathroom, stains on room carpets. Very noisy through the night even though we were on the 4th floor.... more

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2 of 5 stars
Phoenix, Arizona
16 Nov 2009 | Trip type: Business, Solo travel New

I read several reviews beforehand and wasn't expecting much. The hotel is indeed tired and the rooms need updating badly. There were no washcloths in the bathroom and the temperature in the shower was difficult to get below scalding hot. The staff on the other had were quite pleasant, although there is no fitness centre and they had no advice... more

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4 of 5 stars
Rugeley
16 Nov 2009 | Trip type: Friends getaway New

If location is of prime importance to you then this hotel is great - the twin room that we stayed in had a hairdryer, iron, ironing board & tea & coffee making facilities. The breakfast was buffet style with everything you would want to set you up for a day sightseeing/shopping more

Tired
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3 of 5 stars
Bangor, United Kingdom
14 Nov 2009 | Trip type: Couples

For £170 plus per night I expect something a little smarter. Whilst the room was a good size it felt very tired. Poorly decorated, bathroom had seen better days. The lifts are very small and can't cope with the volume of traffic at peak periods. On the plus side, they serve a decent breakfast and of course it is well... more

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3 of 5 stars
Glasgow
28 Oct 2009 | Trip type: Business, Solo travel

I stayed here on business so wasn't paying the bill myself and hadn't stayed here previously. I have to say, on the whole, the hotel is very nice and the staff very polite (a word of caution - none of the staff seemed to be of British origin but all speak serviceable English). My room was on the first floor... more

Management response from
tthistle, Customer Relations

Thank you for taking the time to post your feedback regarding the Thistle Euston. I am delighted to read your comments and was pleased to hear that you enjoyed your stay with us. I will be sure to share your positive comments with the rest of the team.

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5 of 5 stars
Brisbane
25 Oct 2009 | Trip type: Friends getaway

We stayed at this hotel as part of our post-tour accommodation and I loved it - I was wishing we could stay for longer. The room was a good size and the decor was lovely, and the breakfast was great. The location is fantastic too. more

Management response from
Thistle_CS, Customer Relations Manager

Thank you for taking the time to review your recent stay with us at Thistle Euston. I am delighted with your feedback and pleased that you enjoyed your stay with us. I will be sure to share your positive comments with the rest of the team and we look forward to welcoming you back in the future.

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2 of 5 stars
sioux falls
24 Oct 2009 | Trip type: Family

Our first room had no toilet paper and no air conditioner. They didn't even offer a fan. I asked about it and the receptionist said they would send a technician over to look at our room. I figured we just didnt know how to turn it on. It was miserably hot though and there was no way I could sleep... more

Management response from
Thistle_CS, Customer Relations Manager

I was naturally disappointed to read your review and I would personally like to apologise to you for the inconvenience caused to you. It is unacceptable that you were offered a room that was not cleaned to our usual standards. Feedback is important to us as we use it to further improve our services and standards. Please let me assure...

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4 of 5 stars
St Petersburg,FL USA
24 Oct 2009

After reading so many bad reviews about this hotel, I was expecting the worst! I must have been in a different hotel! I found everything to be fine. Very helpful and friendly staff. Room small but clean and everything I needed was there. Location was great. Two tube stations within an easy walk, we could get everywhere in a fast... more

Management response from
Thistle_CS, Customer Relations Manager

Thank you for taking the time to review your recent stay with us at Thistle Euston. I am delighted with your feedback and pleased that you enjoyed your stay with us. I will be sure to share your positive comments with the rest of the team and we look forward to welcoming you back in the future.

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3 of 5 stars
scotland
18 Oct 2009 | Trip type: Couples

We stayed at thistle euston for 4 nights on a special offer (though my bank account)which only cost us £350 so i wasn't expecting very much as you usually get what you pay for. The hotel is located just a few minutes walk from Euston station which was handy for us after a long train journey. Upon approaching the hotel... more

Management response from
Thistle_CS, Customer Relations Manager

Thank you for your review on your recent stay at Thistle Euston. I was delighted to read that you had a pleasant stay with us and that we were able to cater for your needs. Customer satisfaction is crucial to us and therefore we are welcoming to all comments whether positive or negative.

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Thistle Euston Also Known As

  • Thistle Euston Hotel
  • Thistle Euston London
  • Thistle Euston Hotel London
Address: 43 Cardington Street | Euston, London NW1 2LP, England