I stayed for one night whilst attending a conference nearby. Positives: The staff I met were friendly and helpful. The room was basic but clean. The bed was adequately comfortable, perhaps a little too hard for my taste (but then, no bed is as good as my own). I enjoyed the continental breakfast included in the price, and the price... More

I booked a triple room for myself and two adult daughters based on the pictures online showing full size beds. However what we got was a tiny room in the attic with a double bed and small child size fold out bed. Not enough cups were supplied and I was asked to go and collect another one from reception if... More

stayed here for the weekend with the family room was very nice small but great and clean there was plenty of breakfast overall a great stay in london only a few mins walk from the underground i would stay again

Stayed two nights in a triple room with our little grandaughter in March. Room was fine, beds comfortable and room very clean with good tv. Bathroom a little tired, but v. clean, apart from lots of visible fluff in radiator. Strange as everything is immacuate! Just needs the vacuum hose run over it! The included contnential breakfast was excellent and... More

For two days no water from the shower. Completely calcified head of the shower. Complaints didn't lead to any action. No drainage of the toilet. we had to go down all the way to the basement. After two days of complaints we moved to an other room: no drainage of the sinl and on the lst day no warm water... More

Good hotel. very close to kensington gardens.The staff was helpful. people going from and to the rooms could be heard inside the room, Breakfast was good, but not worth the money if its not included in the room.

This Hotel was great. The twin room was large and comfortable. The shower was great also. I would definitely stay at the Hotel again. The staff were friendly and the price of the room reasonable.The location was excellent and the heating worked well. Small Hotel in a great location - fantastic.