I reserved a single room so was expecting it to be small but the room I was allocated was truly pokey. The decor was in a very poor state -faded wallpaper and paint peeled off. I can'y herlp but feel there are better places to be had for the money

The first thing that struck me about this boutique hotel was its elegant lobby; the ambiance certainly brings you back to old England. With its heavy antique-like furnitures, traditional wall paper decor, classical portrait paintings, and live fireplace, this strong first impression was certainly worth mentioning as it is part of the overall English experience which I don't think I... More

I had Afternoon Tea organised by my sister-in-law for a present for my Mum & I and it was lovely. The environment was really peaceful and comfortable and the members of staff we spoke to were really courteous and pleasant (unfortunately didn't think to get any names). We had the "Royal" tea which included champagne, scones, jam, fresh strawberries, clotted... More

Lovely people,rooms and location.... We have stayed in many London Hotels over the years as we are often there for Business purposes as well as leisure ... It is now our preferred first call f contact... This is what Hotels used to be like warm, friendly and extremely well run... See you all soon...and thanks you ....

The Leonard Hotel worked very well for us. The room was spacious and perfectly quiet, the furnishing more than adequate. The staff was uniformly friendly, and plentiful. For us the location was perfect. The only reason I give less than five stars is that there appear to be big differences between one room and another. We were first given Room... More

Dear Manager, On behalf of my Israeli friends, Dalia Sabo and Rafi – “Thank you so much for the wonderful hospitality you afforded us on our trip to London recently. We enjoyed your hotel from the moment we entered the main door. The service was impeccable and your staff are charming. We are now telling all our friends in Tel... More

Superb location. Short walk to Marble Arch station the Central line so you can go to most of the major sights from here. Hop on hop off tour routes nearby if you are like us with 60 year old mum also an infant in the group this may be the best option to tour London. Oxford Street just around the... More

Excellent place to stay if you want to be close to the big shops! Girlie weekend with friends. Friendly and helpful staff especially for airline checkin etc., we also got a free upgrade which was very much appreciated, thanks! We didn't have chance to check out the pool or spa but I imagine it is very nice.

There is no lift in the hotel so if you have any kind of walking impairment this is not the place for you. We arrived to find the lift under renovation and was unable to get a refund on my booking so i could get to a hotel room without being in extreme agony. The staff were totally unhelpful and... More