We arrived at the Ascott to a rocky start as they had lost our booking. The first night we were put into a studio room but were thankfully moved to a one bedroom the next night. Big difference. The studio is essentially a small hotel room with a kitchenette, whereas the one bdr is like apartment living. Decor is a... More

We had hired a 2 bedroom executive apartment at the Ascott Mayfair which is very conveniently located in central London with key shopping areas of Piccadilly, Regent Street and Oxford Street within easy walking distance. The rooms are tastefully appointed but require refurbishment and the gymnasium needs to be totally revamped. Staff could be more attentive as well. More

We stayed one week at this property. The location is terrific and the staff congenial. The rooms have mostly been updated, but continue to need attention (e.g. stained bathroom ceiling, stained carpet, etc.). The washer/dryer was difficult to use and the staff could not help figure it out. The bedroom was poorly configured and had a tiny TV that could... More

Extremely friendly, helpful, accommodating staff. The apartment we stayed in is well furnished and maintained. We love the coffee from the lounge. Breakfast was good, not a wide range but of good quality. Although the nearest tube station isn't that near but the walk to the nearest tube station (around 10-15 mins) is a very pleasant walk. The bed is... More

Obviously these apartments are in Mayfair, so they are expensive. You are paying for the location. It was nice to have an apartment, which gives you a bit more space. We had a two bedroom apartment. The L'Occitane toiletries in the bathroom were a very nice touch. Our main bathroom was small but clean and everything operated efficiently. There is... More

I wanted to give this hotel a 4 and a half star rating in this review, but since i can't do that on this website, i decided it was leaning more toward a 5 star rating. Postive Things: -The staff were excellent-- warm, friendly, and always cheery, i would like to give a big thank you to Marguerita and Franscesca.... More

We stayed in a studio Standard room for just one night, the size was good (for English standards) but the bed was very small, I would say 1.40 m. width most, so the 2 of us could barely turn on the bed. Fully equipped kitchenette. Another issue was the faucet in the bathroom, it was very hard to adjust the... More

Stayed here on family holiday to London. Being part of the trade fraternity and as selling the apartments from afar, I received a great insight as an inhouse guest. I was hosted by my my UK supplier in a 1 bedroom executive apartment. The check in was smooth, no problems. On entering our apartment, we realised it was so small,... More

Our room was on the 7th floor - a two bedroom, two bath. We traveled with our three teenage grandchildren. The staff was wonderful. Any request made was fulfilled. The room was quite comfortable if not a bit dated and needing to be refreshed. No complaints on the beds they were comfortable. The location is great and in a quiet... More