We booked this hotel for its location, which for our requirements was ideal. However, we booked through booking.com to take advantage of the 50% room discount, and sadly the outcome of this was that we were put in a basement room with no window and an incredibly noisy central heating system which came on at 3.00am in the morning. The...
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I was surprised with hotel service and staff was very helpful.i will recommend this hotel to my colleague as well.`
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Dear Guest,
Thank you for completing the survey regarding your recent stay at our property.
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you...
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Very clean and affodable hotel and the staff were very helpful and nothing was to much trouble, have stayed in other hotels in the area and at a much higher pricewith nothing like the service at this hotel. would commened this hotel to anyone viisting the area
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Dear Guest,
Thank you for completing the survey regarding your recent stay at our property.
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you...
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Good location at two minute walk from Earls Court tube station. Nice hotel with small, but very stylish rooms. Same goes for bathroom; small but very nice. Water pressure seems to be a bit of a problem, though. Unfortunately no parking available, but very helpful concierge and free maps to find a parking space elsewhere. Recommened at the price we...
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Dear Guest,
Thank you for completing the survey regarding your recent stay at our property.
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you...
More
Where to begin, I initially booked the Shaftsbury in Paddington for a surprise birthday weekend for my girlfriend. I chose this location specifically as it was close to many things I had planned over the 2 days. Upon arriving at Paddington we were told that we would be relocated as maintenance was being carried out in our room. Having now...
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Dear Guest,
Thank you for completing the survey regarding your recent stay at our property.
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in...
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Was my partners birthday booked through bookings.com. Room was good size for london hotel, Reception team extremely polite and helpful. Room cleanliness very good. Very close to Earls Court tube station.
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Dear Guest,
Thank you for completing the survey regarding your recent stay at our property.
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you...
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We stayed in the Hotel for three Nights (Thursday to Saturday end of January) The total cost of our stay was £796 (this did include self-service Breakfast!!!), but nothing else on the bill.
We have not stayed in a 'Boutique Hotel' before so maybe we expected too much. The public areas were souless, minimalist, Reception was like booking in your...
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I have read some of the less than favourable comments left by other reviewers and I accept that people's experience will vary, but those comments in no way reflect my own experience of using this hotel. Read on...
My overriding memory of staying here was that the staff were all so helpful and friendly. I checked-in late afternoon arriving a...
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Dear Guest,
Thank you for completing the survey regarding your recent stay at our property.
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you...
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room 12 smelled so much smoke, so we needed to change room, their was without windows and had dark walls, the other room room 14 was better, but it was still not possible to open the window. it is long small corridors not suited to carry suitcases. but it was possible to store luggage some hours as a plus.
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Dear Guest,
Thank you for completing the survey regarding your recent stay at our property.
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in...
More
This hotel is sitiuated near Earls court station, although a bit hidden, this hotel offers value for money.
The rooms are not oversized, but to what I am use to in London a very reasobable size.
Because it is really close to the tube station all major attractions are easy to reach.
The reception is a bit small, but the...
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Dear Guest,
Thank you for completing the survey regarding your recent stay at our property.
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you...
More
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