although a deal we had a so called superior double on the 3rd floor. If this room was superior I dread to think what a standard double is like. The fridge (empty so what is the point!) buzzed all night and could not be unplugged and was indeed housed in a GCSE resistant materials standard plywood cupboard, and the kettle... More

We booked a superior double room using a Hotels.com free night, to be told on arrival that we could only have a twin room unless we paid £45 for an upgrade to a club room. As this upgrade gave us included breakfast (normally £13 each) and Free WiFi (normally £15 extra) it seemed like a good deal... It was not.... More

Major complaint is the quality of the room. The bed had a hole rivaling the Grand Canyon, and the plywood furniture was severely deteriorating. While the room did have a fridge, it was housed in a plywood enclosure that looked like a high school wood shop project. Difficult to find enough outlets for laptop and cell phone chargers. On the... More

-Awful food -Terrible attitude from staff -Not what you expect from a 4 star hotel in London Kensington -Would not go back again -Would not recommend More

I stay at this hotel fairly regularly as my company has a corporate rate. It is what it is - clean, comfortable and in a good location, but by no means fancy. I was perturbed the other morning though when one of the serving staff in breakfast came up to me to try and sell charity raffle tickets - I... More

We pulled our twin beds apart and obviously it had been some time since that area had been cleaned. The bath/shower had someone else's hair in it. We asked to change rooms which was agreed Instantly. We got no help with the move & are still waiting for our apology. 4 star prices but 2 star rooms! More

The Copthorne Tara Hotel London Kensington is one of the most well known 4 Star hotels in London. It is ideally located in a quiet corner of the Royal Borough of Kensington & Chelsea and offers convenient access to other areas of London. Located in a residential area of the city, this Central London hotel in Kensington is within walking... More

One night in London for business meeting. Handy location a short walk from tube station. Classy interior, friendly check-in and complimentary upgrade to double room and free broadband. Room was spacious enough, with some rather ageing furniture, but very clean. Good choice of breakfast. Service, typically for London, was more mechanically efficient than warm & welcoming, but super-efficient maitresse and... More

The Tara is in a great location, with High St Kensingston Tube station a few minutes away. As well as Kensington High Street, with its shops and restaurants. Gloucester Road tube is also not too far away, maybe 10-15 minute walk. This is useful as it has a direct link on the Piccadilly line tube to Heathrow. The hotel itself... More