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Holiday Inn London Kensington Forum

4.0 of 5
97 Cromwell Road, London SW7 4DN, England
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Ranked #335 of 1,067 hotels in London
3.5 of 5 stars 1232 Reviews
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1,232 reviews from our community

What travellers say about this hotel
  • Gloucester Road tube(30)
  • Very good(19)
  • Great location(18)
  • Grocery store(13)
  • Natural history museum(13)
  • Rooms are clean(9)
  • Would definitely stay(5)
  • Friendly and helpful(5)
  • Star hotel(4)
  • Flat screen TV(4)
Traveller rating
    252
    606
    222
    108
    44
Only show reviews for Family (135) | Couples (330) | Business (175)
Date Rating
dimac
Wales
Reviewer
4 reviews
6 helpful votes
4 of 5 stars Reviewed 14 February 2012 NEW

Good standard, clean and efficient hotel ideally suited for The V and A, Science Museum, Natural History Museum etc. Tube station just around the corner. Albert Hall within easy walking distance (approx 15 mins). Lots of local dining out opportunities. Hotel bar not open when we returned at night but lots of local pubs if you want a nightcap. All... More

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syl188
Newcastle-upon-Tyne, United Kingdom
Senior Contributor
27 reviews
9 helpful votes
5 of 5 stars Reviewed 12 February 2012 NEW

getting to this hotel by tube so easy and only a 2 minute walk to the hotel from tube station. the staff were lovely and helpful. room was ready as soon as we arrived and was clean with everything we needed for our stay. only a few minutes walk from hotel to history museum and victoria and albert museum. 2... More

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Bethany Foster, Guest Relations Team at Holiday Inn London Kensington Forum, responded to this review
14 February 2012

Dear syl188 Thank you for the lovely comments regarding you stay with us. I can assure you that your kind words about the service you received here will be filtered down through our team with great thanks. I am pleased that we could accommodate you during your stay in London and look forward to be of service again in the... More

Hurley2rise
Staffordshire
Senior Contributor
24 reviews
18 helpful votes
4 of 5 stars Reviewed 12 February 2012 NEW
1
person found this review helpful

My wife and I stayed here on a Priority Club (Holiday Inn's loyalty scheme) 2 nights for the price of 1 deal in February 2012. This is a very large hotel on the busy Cromwell Road, only a very short walk from Gloucester Road tube station on the Piccadilly line. We had planned a visit to a concert at the... More

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Bethany Foster, Guest Relations Team at Holiday Inn London Kensington Forum, responded to this review
14 February 2012

Dear Hurley2rise I am so pleased to read that you were so satisfied with your recent stay with us. I am glad that our location came in so handy for your trips to the Victoria and Albert Museum and Royal Albert Hall. Thank you again for your kind comments and the time taken to tell others about your experience. King... More

theparkertrips
Swindon, United Kingdom
Reviewer
3 reviews
1 helpful vote
4 of 5 stars Reviewed 12 February 2012 NEW

We visited the Holiday Inn Kensington Forum for two nights and were happily surprised at how close it was to cafe's, shops Museums etc and the Tube station at Gloucester Road is a 2minute walk. We arrived too early to book in but they were very helpful and we were able to let them know we had arrived and to... More

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Bethany Foster, Guest Relations Team at Holiday Inn London Kensington Forum, responded to this review
14 February 2012

Dear theparkertrips, It is always a pleasure to hear such lovely comments from our guests. Thank you very much for taking the time to leave your review. Please accept my apologies that you were did not get to take full advantage of the view. I hope that this can be rectified and next time you stay you will have a... More

rachel_h_sh
Tel Aviv, Israel
2 reviews
2 of 5 stars Reviewed 11 February 2012 NEW

room was very small We needed an extra bed so we could not move at all and had to walk over the beds to get out of the room. Hardly any vagtables at breakfast. No free wi-fi at public places. The room looks old. any good aspects? - location is very good More

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Bethany Foster, Guest Relations Team at Holiday Inn London Kensington Forum, responded to this review
12 February 2012

Dear rachel_h_sh I am most concerned that you were so dissatisfied during your stay with us. Guest satisfaction is of utmost importance to us, so please accept my apologies if we let you down on this occasion. However I am glad that our location was beneficial to you during your time in London. Thank you for your time. Kind Regards... More

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PJevo
Stourport-on-Severn, United Kingdom
1 review
4 of 5 stars Reviewed 11 February 2012 NEW

We found this hotel ideal for our stay of two nights, Within walking distance of the V&A and Natural History Museums, The bus stops right outside of the hotel. A clean well appointed room with all mod cons. and large tv. Very pleasant helpful staff. A very tasty full english breakfast got the day off to a good start. Only... More

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Bethany Foster, Guest Relations Team at Holiday Inn London Kensington Forum, responded to this review
12 February 2012

Dear PJevo Thank you so much for this lovely review. It is always a pleasure to hear that our Guests are keen to return. I am glad that we were able to quickly rectify the problem you experienced with your hot water and it did not dampen your time with us too much. I look forward to welcoming you back... More

missscarlet_10
nottinghamshire
Senior Reviewer
6 reviews
2 helpful votes
3 of 5 stars Reviewed 10 February 2012 NEW

Bog standard holiday inn really. Good location as stated by other reviewers. Room was functional. Musty smelling but everything required for a bed for the night. Good facilities in hotel with shop, coffee bar, good breakfast selection. More

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Bethany Foster, Guest Relations Team at Holiday Inn London Kensington Forum, responded to this review
12 February 2012

Dear missscarlet_10 Thank you for your time. I am pleased to hear that you found our breakfast selection accommodating, and the hotel well equipped for your short stay in London. Please accept my apologies if the room on this occasion was not up to the standard in which you have come to expect from the Holiday Inn. I hope this... More

crewtips
Miami, Florida
Senior Contributor
46 reviews
18 helpful votes
3 of 5 stars Reviewed 7 February 2012

The place is so bland I am unmotivated even to write a review on it... I guess I really want that top reviewer badge. This hotel is what I would call GENERIC for hotel. A bed and a bath. Nothing is outstanding about it yet nothing is terrible either... well the pillows are the worst hardest thick brick-like pillows I... More

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Bethany Foster, Guest Relations Team at Holiday Inn London Kensington Forum, responded to this review
9 February 2012

Dear crewtips I am most disappointed to hear that you were so unmotivated by your time with us. We aim to deliver a pleasant night sleep for all our guests, so please accept my apologies if the pillows were not to your personal liking. I am glad however that our location enabled you to explore, with ease all that London... More

Tatiana2011
Worton, Maryland
Senior Contributor
22 reviews
8 helpful votes
3 of 5 stars Reviewed 7 February 2012

My husband and I stayed in this hotel for 3 nights for a conference while in London. The location was pretty great. Very close to the Gloucester tube stop. An easy walk to the Natural History Museum, V&A and Harrods. King's Road is not to far off either. The hotel was nice. The main lobby was huge and the staff... More

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Bethany Foster, Guest Relations Team at Holiday Inn London Kensington Forum, responded to this review
9 February 2012

Dear Tatiana2011 Thank you for taking the time to leave your feedback in regards to your recent stay with us. I have noted the points you have raised and will pass on your feedback to our Management team for their review. I am pleased to hear that our location was so beneficial to you during your stay, and in general... More

ChrisTUK
Cardiff, United Kingdom
Contributor
14 reviews
10 helpful votes
4 of 5 stars Reviewed 6 February 2012

We stayed here for one night in February and weren't disappointed. The hotel is conveniently located just off Cromwell Road which is served by the Gloucester Road tube station, numerous bus stops and accessed directly via the A4/M4. The Royal Albert Hall, Natural History Museum and Hyde Park are all within easy walking distance and the West End is only... More

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Bethany Foster, Guest Relations Team at Holiday Inn London Kensington Forum, responded to this review
7 February 2012

Dear ChrisTUK, I am so glad to hear that your short time with us was both comfortable and convenient. Our location is definitely a great draw for when coming to London, so I am pleased that you were able to utilise this. I hope we will see you back at the Holiday Inn London Kensington Forum again soon. Thank you... More

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Holiday Inn London Kensington Forum Also Known As

  • Holiday Inn Kensington Forum
  • Holiday Inn London
  • London Holiday Inn
Address: 97 Cromwell Road, London SW7 4DN, England

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