We booked this hotel based upon the information given on the internet... well it could not have been further from the truth. I informed the receptionist about my dissatisfaction with the room and was informed that he would try to get us moved. The room we stayed in was absolutely nothing like those shown on the internet. It was old,... more

I stayed on Friday Aug 8th , and on arrival first impression was not good was given room 672 on the 6th floor, long walk down many narrow shabby corridors finally reaches tiny room with a single bed and small window. Returned to reception and complained and was given another small dingy room but the bathroom was clean. I would... more

I echo all other bad reviews. A 4 star hotel should be much better than this, The room was very old fashioned and dirty. Staff were not very helpful. I'd be writing all day if I mentioned all the bad points. My advice is not to stay here. more

I stayed in the Hilton Olympia for no other reason that it was close to the Olympia fair and being a Hilton expected some degeree of comfort and service. My room /Rooms were the principal complaint. Located on the second floor #231 I think, it faced onto the bottom of a shaft where all the pipes from the bathrooms above... more

stayed for a couple of days and really wouldnt bother again, small room, small window which made it so dark you needed the lights on all the time and this only revealed the grubbiness of the room, I can only describe it as dirty, shabby and run down in need of a refurbishment . The bathroom door had blood (we... more

Hello, my husband and I just returned from our two night stay in London. The hotel all over was alright. The reception staff didn't make a good impression on us at all. Eventhough most of the staff there are friendly, the nightshift manager was not really so and he didn't even try to be. There was a slight mix up... more

We really enjoyed staying at this hotel and were very pleased with our stay. We got an internet offer of 3nights for the price of 2 and therefore was well worth the money. The staff were very friendlly and extremely helpful from the front desk to breakfast time staff. The breakfast was brilliant; from continental to fully cooked english and... more

My wife and I enjoyed a weekend break at this hotel and everything was perfect. The room was clean spacious and quiet. The staff were helpful and friendly and the buffet breakfast was good value. Although the Breakfast room can get quite busy there is an option to have breakfast in the bar area which is just as convenient. Although... more

Recently visisted the hilton in kensington olympia...right first of all if your not familiar with the area of Kensington and want to stay at this hotel because you think its a nice area then yes it is. However, i booked this holiday with lasminute.com and it was one of their 'Top Secret hotels' basically that means they say there too... more