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Hilton London Olympia

4.0 of 5
380 Kensington High Street, London W14 8NL, England
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Ranked #502 of 1,067 hotels in London
3.5 of 5 stars 787 Reviews
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787 reviews from our community

What travellers say about this hotel
  • Very good(15)
  • Tube station(12)
  • Kensington High street(12)
  • Earl court(9)
  • Star hotel(8)
  • Air conditioning(8)
  • Friendly and helpful(7)
  • Decent size(5)
  • Mini bar(3)
  • Would certainly stay(3)
Traveller rating
    80
    279
    222
    123
    83
Only show reviews for Family (48) | Couples (220) | Business (174)
Date Rating
Will H
Belfast, United Kingdom
1 review
5 of 5 stars Reviewed 12 February 2012 NEW

Stayed in the Hotel around the end of January 2012 for 4 nights and was very happy with my stay at this property. Location: The Hotel is very easy to get too especially being surrounded by 3 main tube lines + 1 over rail service as well as having various bus stations around the Hotel. It is very easy to... More

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em2606
Australia
Contributor
11 reviews
3 helpful votes
2 of 5 stars Reviewed 10 February 2012 NEW
1
person found this review helpful

I paid $200AUD a night for this hotel (only for two nights either side of a tour) and I felt I was ripped off. The room the first night was very small with a single bed that was as hard as a rock. The only thing that was a positive about this hotel is that the room was clean. The... More

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dounelinz
Darlington, United Kingdom
Reviewer
4 reviews
4 of 5 stars Reviewed 7 February 2012

The hotel is a 10 minute walk from High Street Kensington Tube station. For our stay this was the perfect location but if you want to be a bit more central then expect to have to change tubes. Our room was clean, comfortable and quiet. We did not have breakfast as we felt it was a bit pricey so opted... More

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Richard Finn, Manager at Hilton London Olympia, responded to this review
11 February 2012

Dear Reviewer, Thank you for taking the time to post your review on Tripadvisor.com following your earlier stay with us. I was delighted to learn that you found our unrivalled location an ideal base for your trip, and agree that we are perfectly located for a West London destination. I was so glad to read that you had on the... More

Sarah B
Warwick, United Kingdom
Reviewer
3 reviews
9 helpful votes
2 of 5 stars Reviewed 6 February 2012
1
person found this review helpful

We stayed at the Hilton for 2 nights. First of all its a good 15 minute walk from Kensington High Street tube station, so its not as centrally located as it claims. The room itself was nice, nicely decorated / furnished. First problem was at 0530 in the morning, our mini bar started to make a really loud banging noise... More

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Richard Finn, Manager at Hilton London Olympia, responded to this review
11 February 2012

Dear Reviewer, Thank you for your detailed review following your recent stay with us. All comments about our hotel, good & not so good are invaluable to us. Without feedback we are weaker in our quest to provide consistent excellent hospitality, care & service. I am sorry you felt your experience was not as good as you hoped. My team... More

kmunited
Mundelein, Illinois
2 reviews
1 helpful vote
3 of 5 stars Reviewed 2 February 2012
1
person found this review helpful

The overall property was very nice with reasonably sized rooms and a nice executive lounge. It is a pretty good distance from any sites or parts of town that would interest someone. The Tube stop closest to the property has very limited service so don't be fooled by the proximity when you see it on a map. More

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Richard Finn, Manager at Hilton London Olympia, responded to this review
5 February 2012

Dear Reviewer, Thank you for taking the time to write your review of the Hilton London Olympia. I was delighted to hear you enjoyed a comfortable stay, enjoyed the newly opened Executive Lounge and the size of your room. In regard to your comment about our location, we try to always state that the nearest London Underground stop is High... More

TravelsALot1192
Fayetteville, North Carolina
Contributor
18 reviews
11 helpful votes
5 of 5 stars Reviewed 30 January 2012

We booked this hotel last minute. A disruption in train service caused us to change plans and spend the night in London. With a national soccer championship going on, we were lucky to get a room. The hotel is very nice and clean. Rooms are on the small side but that's common in Europe. Our room included a lovely breakfast... More

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Richard Finn, Manager at Hilton London Olympia, responded to this review
1 February 2012

Dear Reviewer, Thank you for taking the time to post your review on Tripadvisor.com following your earlier stay with us. I was delighted to learn that you found our unrivalled location an ideal base for your business trip. I was glad to read that you had a positive and enjoyable stay at our hotel. Our paramount aim is 100% guest... More

Sweden33
Gothenburg, Sweden
Senior Reviewer
10 reviews
4 of 5 stars Reviewed 30 January 2012

Found a good price on a websait on a Deluxe twin room, includning breakfast, slippers and a bathrobe for lent. Anyway a Deluxe Breakfast, with a staff that was great ! When we arrived they hadnt booked a deluxe room, as was promised on the sait, so take an advice and do as we did, bring the paperwork from the... More

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Richard Finn, Manager at Hilton London Olympia, responded to this review
1 February 2012

Dear Reviewer, Thank you for taking the time to post your review on tripadvisor.com following your recent stay with us. I noted your stay with us proved both satisfactory and enjoyable. Once again thank you for your review and we look forward to your return to the Hilton London Olympia. Happy travelling! Richard. Director of Operations. More

hjgirl_99
Riga, Latvia
Contributor
18 reviews
18 helpful votes
4 of 5 stars Reviewed 29 January 2012

This was my second stay at the Hilton Olympia. I was attending a conference in Hammersmith and this hotel was close by. I was lucky and booked my room when Hilton was having its January sale, so I got a good deal on my room. I stayed in a single room, which was quite small, but every inch was put... More

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Richard Finn, Manager at Hilton London Olympia, responded to this review
1 February 2012

Dear Reviewer, Thank you for taking the time to write your review of the Hilton London Olympia. I was delighted to hear you enjoyed a comfortable stay. I hope that we may get the opportunity to be of service again on a future visit to West London. Happy travelling! Richard. Director of Operations. More

JanBarrett
Peterborough, United Kingdom
2 reviews
1 helpful vote
5 of 5 stars Reviewed 24 January 2012

Hubby and I stayed one night for £120.00, room only. The room was fine, a little small, not in a boutique way I might add. The view from the room was the worse I have ever had in any room I have stayed in at any price. We were at the bottom of a very small dark internal "courtyard" which... More

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dsampele
Newcastle-upon-Tyne, United Kingdom
Senior Reviewer
7 reviews
6 helpful votes
3 of 5 stars Reviewed 23 January 2012
5
people found this review helpful

I booked this a hotel via lastminute.com 'Top Secret Hotels' (described as 'Hotel with a WOW factor in Kensington') but sadly there is no 'WOW factor' at all associated with this hotel. As far as first impressions go, the lobby tries it's best to convey a Hilton image, but once you enter it's tiny elevator (capacity 10 people apparently?!) and... More

Was this review helpful? Yes
Richard Finn, Manager at Hilton London Olympia, responded to this review
1 February 2012

Dear Reviewer, Thank you for your detailed review. All comments about our hotel, good & not so good are invaluable to us. Without feedback we are weaker in our quest to provide consistent 'excellent hospitality, care & service'. I am sorry you felt your experience was not as good as you hoped. The team here are aware of your comments... More

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Hilton London Olympia Also Known As

  • Hilton International London
  • Hilton Olympia London
  • London Hilton Olympia Hotel
  • Hilton London
  • London Hilton
Address: 380 Kensington High Street, London W14 8NL, England

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