Excellent location just a few steps from tube station. Good friendly staff. We had paid extra for a club room with access to the club lounge, well worth it. Room nice but not great, big but a little tired in places. Club lounge excellent with tea / coffee during the day and canapés and wine available in the evening with...
More
stayed here for one night
The room was lush and clean, and the bed comfortable. We ordered Room service which arrived promptly and was tasty.
The bar was nice and breakfast delicious.
More
Dear Laura_the_explorer84,
Thank you for posting your review on TripAdvisor!
I was glad to know that you enjoyed your stay with us!! I have passed your positive comments to the team. I hope you come back soon with your friends!
Kind regards,
Danila Junglee
Executive Office
More
have stayed here a few times over the years and now the rooms are getting tired looking (some more than others). During my recent stay the first room I was in had not been cleaned properly- left over food in fridge, hairs in the bed! They still have not sorted out the air-conditioning. Some rooms have very noisy units and...
More
Reviewed 13 January 2010
Dear Cara06,
Thank you for posting a second review on TripAdvisor about your stay at the Millennium Gloucester Hotel!
I was disappointed to know that you experienced issues during your last stay with us. Be assured that there will be an internal investigation and the problems you reported will be addressed by the management.
Please accept my sincere apologies for...
More
I would like to congratulate both Mr Sumeet Dua Front Desk Manager and Mr Rugved Kirtikar Reception Manager and their staff for the way in which I was treated during my stay of one week. I have stayed in many fine hotels around the world and first impressions are so important. This being my first visit to the Millenium Gloucester...
More
Dear Warren D,
Thank you very much for your great review!
I have shared it with the team and your kind words made all the Front Office staff smile! It is very rewarding to have our efforts recognised and comments like these go a long way to motivate the team and inspire all of us to work even harder.
We...
More
Great location, room was fantastic, cheap rates for booking in advance, very happy with this hotel. Location had the tube stop just across the road and lots of places to eat and grab a quick bite before heading out. Post office and ATM was only a minute away. Staff were friendly and the rooms were very clean. Will be staying...
More
Dear Em2606,
Thank you for posting a review on TripAdvisor!
I was very pleased to read your comments and find out that you were very satisfied with all aspects about the Millennium Gloucester Hotel.
We are really very well located, the Underground Station is just across the road and there are many shops around.
We look forward to have you...
More
We had a night in london on the 7th of february to see a show and i had a deal with Travel Zoo as i think many more did at £99 pounds for the night including breakfast,as i dont think i would pay £21.50 for the breakfast.They upgraded us and we had a room on 5th floor it was very...
More
Dear Chrissylob,
Thank you for your review!
I was glad to know that you took advantage of one of our promotions and that you found our rooms very spacious. I apologise if the temperature was not as warm as you expected and about the duvet issue with size.
I hope you benefit from our next dals as I look forward...
More
I have stayed at this hotel numerous times over the last 4 years. It is very close to Gloucester Road tube station and within walking distance of Earls Court and South Kensington so there are plenty of places to eat nearby and also all the normal services like nail bars, hairdressers and dry cleaners. Most of the rooms are spacious...
More
Reviewed 23 April 2009
Dear GillD1954,
Thank you for taking the time to post your second review about the Millennium Gloucester Hotel!!
It is very nice to know that you have been choosing to stay with us over the last 4 years and that you will return in the future!! It shows that despite the odd room you are satisfied with our service and...
More
We had a really good weekend at this hotel. We chose to drive and are glad we did, as there is secure underground parking at the hotel (and it's outside the congestion zone) and a concierge to whisk the suitcases out of the car - the next time you see them is in the room. We had requested early check-in...
More
Dear FoxyLadyShropshire,
Thank you for sharing your comments with other travellers!
We are very happy that you had a nice stay at the Millennium Gloucester Hotel and I hope you enjoyed the exhibition just as much! Your very positive feedback has been shared with the team, specially about our members of staff.
Indeed the hotel is very well located and...
More
Just stayed in Feb. 2012 in Standard Double Room. Cleanliness is not up to the standard as had several issues in the room like lamp was old and dingy, chair needed desperate cleaning, minibar was smelling and air conditioning did not had any regulator. We complained to manager on duty Nidhi, who was apologetic and handled the situation professionally. First...
More
Dear A A,
Thank you for your feedback, specially for what concerns to our manager Nidhi. It is great to know that she was able to turn the situation around.
I was concerned to read about the condition of the room you stayed in as it does not reflect our normal standards. Your feedback has been discussed with the relevant...
More
The Millenium Gloucester is a wonderful hotel, conveniently located with a tube station less than a 5 minute walk away, and very near the V&A museum as well as the Museum of Natural History. The rooms were spacious and I chose to upgrade to the club level, to get 24 hour internet service, breakfast and then drinks and snacks in...
More
Dear Janet K,
Thank you for your positive feedback!
I was very pleased to read your review and find out that you were satisfied with your stay at the Millennium Gloucester. I have shared your kind comments with the team and everyone was very happy and appreciative.
We look forward to welcoming you back in the future!
Kind regards,
Danila...
More
955 Reviews
1,469 Reviews
1,232 Reviews
