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All 1,076 London hotels

The Milestone Hotel

5.0 of 5
1 Kensington Court | Kensington, London W8 5DL, England
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The Milestone Hotel
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Ranked #2 of 1,076 hotels in London
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760 reviews from our community

Traveller rating
    671
    64
    24
    0
    1
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Families
185
 
Couples
343
 
Solo
41
 
Business
93
 
Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Date Rating
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed 17 June 2013 NEW via mobile

If your ego requires a giant useless lobby you are simply missing one of the finest hotels not merely in London but in the world. The service is simply extraordinary by even demanding measures, the rooms are generous, the location is spectacular. My home in London for decades to come (I hope).

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Melbourne, Australia
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 12 June 2013 NEW

Just spent 10 glorious nights at the Milestone in a two bedroom apartment. Truly we were treated like we were royals. Our room had everything we needed and we loved the special treats that were left on our beds at night. Room service was fantastic if we didn't feel like going out at night. Let's not forget the great breakfast... More

Was this review helpful? Yes 1
Baarn
Contributor
16 reviews 16 reviews
15 hotel reviews
Reviews in 16 cities Reviews in 16 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 12 June 2013 NEW

This was the third time we stayed in the Milestone Hotel and we hope there will be many times more! We do sometimes treat ourselves with a stay in this hotel. The service is excellent especially the room service at night. When you return to your room after dinner the music is playing, there is a candle in the bathroom,... More

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MilestoneGM, General Manager at The Milestone Hotel, responded to this review
13 June 2013

Many thanks for taking the time to leave your kind words following your recent stay with us at The Milestone Hotel. I as so happy to read that, once again, we have met your expectations and you have enjoyed your stay with us. I was also delighted to read that you enjoyed your room turndown, room service and the pancakes... More

Cheshire UK
Senior Contributor
25 reviews 25 reviews
12 hotel reviews
Reviews in 14 cities Reviews in 14 cities
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed 11 June 2013 via mobile

We are regulars at the Milestone, this time 3 days with two good friends, we were off the the Rod Stewart concert at the 02 Area. Used all the facilities of this excellent Hotel. From the moment you arrive until the guys at the front of the Hotel wave you off there is no better place to stay. We took... More

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MilestoneGM, General Manager at The Milestone Hotel, responded to this review
13 June 2013

Thank you so much for taking the time to leave your kind words following your recent stay with us at The Milestone Hotel. I was so happy to read that you enjoyed your stay with us once again and that you took advantage of taking a picnic in the park which is very popular with our guests. I was also... More

Senior Reviewer
7 reviews 7 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 10 June 2013

What an amazing hotel the Milestone is! Our family was making our first trip to London and we wanted it to be special. We knew accommodating a family of 6 would be challenging and it was important to me that we find a place that could keep us all together, rather than have to get three separate hotel rooms. A... More

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See 5 more reviews by Leenyhoff for London
Toronto, Canada
1 review
5 of 5 stars Reviewed 10 June 2013

We stayed at The Milestone for seven nights and didn't want to leave. We had a beautiful, yet small, room with a gorgeous spacious bathroom. The service was great with much appreciated attention to details. The location for us was perfect, close to the Tube and in a neighborhood rather than just a tourist area. The lobby, bar and sitting... More

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MilestoneGM, General Manager at The Milestone Hotel, responded to this review
13 June 2013

Many thanks for taking the time to leave your kind words following your recent stay with us at The Milestone Hotel. I was delighted that you enjoyed your stay and the service we provide. Please do tell your friends and we look forward to welcoming them and yourself back in rthe near future. Kind regards, Andrew Pike General Manager More

Brisbane
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
5 of 5 stars Reviewed 10 June 2013

The most friendly hotel I have ever stayed in. Everything you could need was provided for with fantastic service – definitely top of my list. The hotel has beautiful rooms with every possible feature you could desire including a great location for Hyde Park and other attractions. I have since visited other Red Carnation Hotels based on this experience -... More

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MilestoneGM, General Manager at The Milestone Hotel, responded to this review
13 June 2013

I was delighted that you enjoyed your recent stay at The Milestone Hotel. I was pleased that you found the hotel and service to your liking and that you felt at home in the beautiful surroundings we offer our guests. Please do come and visit us again soon. My kindest regards, Andrew Pike General Manager More

Hove
Contributor
13 reviews 13 reviews
10 hotel reviews
Reviews in 11 cities Reviews in 11 cities
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 9 June 2013

You know how you sometimes just walk past a place and you get an immediate and certain sense of quality and pride? The Milestone does just that. It starts with the immense attention to detail in the carefully arranged window boxes outside on the railings. And just builds and builds as you walk through the entrance doors. The staff are... More

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MilestoneGM, General Manager at The Milestone Hotel, responded to this review
10 June 2013

I was really pleased to read you recent comments following your visit to The Milestone Hotel. As you mentioned we take great pride in our wonderful hotel and the service we provide to our guests. My team put a lot of very hard work in to ensure our guests expectations are met on a consistent basis and I have, like... More

Bangkok, Thailand
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 8 June 2013

The Milestone Hotel was at the end of a couple of weeks in England and by far it was the best experience we had during the trip. In fact it is one of the best hotels I have stayed in ever, mostly down to the service and attention to detail from the staff. The property itself is well maintained and... More

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somerset uk
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 June 2013

so many hotels offer afternoon tea, it is becoming very difficult to choose! I wanted to celebrate a birthday in a special way(as many of us do) and did not want to feel just like another tourist in London. Was particularly attracted to The Milestone via the website and the most lovely video, also by the fact that they thoughtfully... More

Was this review helpful? Yes 1
MilestoneGM, General Manager at The Milestone Hotel, responded to this review
10 June 2013

I was absolutely delighted with your feedback following your recent Afternoon Tea experience at The Milestone Hotel. Thank you for taking the time to write your kind words which I have also shared with my team. I do hope that you get the chance to joing us again soon. My kindest regards Andrew Pike General Manager More

 
 
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Hotel Summarization (Beta)

What travellers say

  • Afternoon tea(23)
  • Room service(11)
  • Royal Albert Hall(10)
  • High Street(4)
  • Great location(4)
  • Very nice(3)
  • Staff were friendly(3)
  • Red Carnation(3)

Additional Information about The Milestone Hotel

Address: 1 Kensington Court | Kensington, London W8 5DL, England
Phone Number:
Region: United Kingdom > England > London
Amenities:
Bar/Lounge Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Pets Allowed Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 1,076 hotels in London
Price range (per night): ₹28,873 - ₹71,346
Hotel Class:5 star (5*)
Official Description (provided by the hotel):
Elegant Hotel housed within a meticulously restored Grand Victorian Mansion dating from 1882. ... more   less 
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