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BEST WESTERN PREMIER Shaftesbury Hotel

4.0 of 5
65 - 73 Shaftesbury Ave | Piccadilly, London W1D 6EX, England
Hotel amenities
Ranked #248 of 1,067 hotels in London
4.0 of 5 stars 315 Reviews
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315 reviews from our community

What travellers say about this hotel
  • Friendly and helpful(7)
  • Very clean(6)
  • Great location(6)
  • Club room(6)
  • Nice touch(5)
  • Reception staff(4)
  • Piccadilly circus(4)
  • Good size(4)
  • Earls court(4)
  • China town(3)
Traveller rating
    90
    132
    45
    22
    26
Only show reviews for Family (27) | Couples (96) | Business (62)
Date Rating
Gemma M
London, United Kingdom
1 review
5 of 5 stars Reviewed 13 February 2012 NEW
1
person found this review helpful

This is the second time we've stayed at this hotel and it's been brillant both times! Staff are fantastic, room was perfect and the breakfast was lovely! Wish we had the chance to stay more often, Would 100% keep coming back. More

Was this review helpful? Yes
Madisson L
Paris, France
2 reviews
5 of 5 stars Reviewed 13 February 2012 NEW
1
person found this review helpful

The hotel is located right in the centre of the hotel. Very convenient for travelling from and to Heathrow. A direct line goes to the Heathrow all terminals. Very close to Charing Cross and local amenities are easily accessible by walking. Less than 2 mins walk from Piccadilly Circus. The staff is extremely. Will love to mention nikhil and raul.... More

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kate w
London, United Kingdom
1 review
4 of 5 stars Reviewed 13 February 2012 NEW
1
person found this review helpful

This hotel is very convenient for visitors to London - 2 mins walk from Piccadilly circus, Leicester Square, Chinatown, Soho, 5 mins to National Gallery, 10 to London Eye. Rather lurid colours in reception but receptionist was sweet and very apologetic that they weren't expecting me as I'd booked via Best Western website and their systems don't communicate with each... More

Was this review helpful? Yes
Coolchap800
Sydney, Australia
1 review
5 of 5 stars Reviewed 5 February 2012

I dontstay in hotels much, but found this small boutique hotel in midle of piccadilly cicus which looked quite old from outside, but very clean n fresh from inside. I stayed for 3 nights on the 4th floor, very nice room well equipped with all basic amenities and very Friendly staff. More

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Claire20Leics
Leics
Reviewer
5 reviews
2 helpful votes
3 of 5 stars Reviewed 4 February 2012

Good hotel located in the middle of London. The room was clean but a little small for 2 people sharing. If you can ask for a room on the second floor at the back so at least you can get a little sleep. Breakfast very good and the staff was very pleasant. More

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Nigel_1612
Shropshire
Contributor
11 reviews
4 helpful votes
4 of 5 stars Reviewed 30 January 2012

Booked this hotel as part of a birthday treat for my wife as I had already booked tickets for The Jersey Boys at The Prince Edward Theatre which is very close by. I found it better to book this hotel via the hotel chains own website (Shaftesbury Hotels, select link to BW PREMIER SHAFTESBURY PICCADILLY), as the price I found... More

Was this review helpful? Yes
Deepak Panicker, Manager at BEST WESTERN PREMIER Shaftesbury Hotel, responded to this review
31 January 2012

Dear Guest, Thank you for choosing the Best Western Premier Shaftesbury Piccadilly for your recent visit to London. We appreciate your comments and we promise that we will try our very best to serve you in th best way possible in order to ensure that we can provide you with one of the most wonderful stays you ever had. We... More

Jamie_and_Shiv
Cheltenham, United Kingdom
Senior Reviewer
6 reviews
3 helpful votes
4 of 5 stars Reviewed 20 January 2012

My boyfriend and I stayed here for one night on my birthday. We had tickets to see Stomp but it wouldn't have mattered what show we were seeing....the location was fantastic! 10 minute walk either way to Oxford Street, Covent Garden, Soho, Picadilly Circus and Leicester Square. It was only 5 or 6 stops on the Bakerloo line from Paddington,... More

Was this review helpful? Yes
Deepak Panicker, Manager at BEST WESTERN PREMIER Shaftesbury Hotel, responded to this review
31 January 2012

Dear Guest, Thank you for choosing the Best Western Premier Shaftesbury Piccadilly for your recent visit to London. We appreciate your comments and we promise that we will try our very best to serve you in th best way possible in order to ensure that we can provide you with one of the most wonderful stays you ever had. We... More

spannerz20
Watford, United Kingdom
Reviewer
4 reviews
17 helpful votes
4 of 5 stars Reviewed 15 January 2012
1
person found this review helpful

We stayed here for one night at the weekend and the hotels location is excellent for a night out in the west end. We didn't originally book this property but were transferred from the paddington court hotel. It seems that there is an overbooking policy within this group of hotels as we were told on arrival that there were 'maintenance... More

Was this review helpful? Yes
Deepak Panicker, Manager at BEST WESTERN PREMIER Shaftesbury Hotel, responded to this review
20 January 2012

Dear Guest, Thank you for choosing the Best Western Premier Shaftesbury Piccadilly for your recent visit to London. We appreciate your comments and we promise that we will try our very best to serve you in th best way possible in order to ensure that we can provide you with one of the most wonderful stays you ever had. We... More

Helen B
Darlington
1 review
2 helpful votes
2 of 5 stars Reviewed 14 January 2012
2
people found this review helpful

Checked in at 2.30pm and was given a room on the 3rd floor. 4th Floor is currently being renovated so had to listen to hammering, drilling and workmen shouting until 4.30pm. Rooms are very small, in my opinion too much has been crammed into a small area. Toiletries are supplied however not hair conditioner only shampoo. Beds are not comfortable... More

Was this review helpful? Yes
Deepak Panicker, Manager at BEST WESTERN PREMIER Shaftesbury Hotel, responded to this review
20 January 2012

Dear Guest, Thank you for choosing the Best Western Premier Shaftesbury Piccadilly for your recent visit to London. We appreciate your comments and we promise that we will try our very best to serve you in th best way possible in order to ensure that we can provide you with one of the most wonderful stays you ever had. We... More

sebsreichel
Vancouver, Canada
Senior Contributor
36 reviews
17 helpful votes
3 of 5 stars Reviewed 10 January 2012
1
person found this review helpful

I have stayed at this hotel three times before. Usually it is because of the location. I love going out and having a quick return to drop my shopping or a bathroom close by after or before the theatres. Aside from the wireless internet, which I had to go to the lobby since it didn't reach my room, it had... More

Was this review helpful? Yes
Deepak Panicker, Manager at BEST WESTERN PREMIER Shaftesbury Hotel, responded to this review
20 January 2012

Dear Guest, Thank you for choosing the Best Western Premier Shaftesbury Piccadilly for your recent visit to London. We appreciate your comments and we promise that we will try our very best to serve you in th best way possible in order to ensure that we can provide you with one of the most wonderful stays you ever had. We... More

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BEST WESTERN PREMIER Shaftesbury Hotel Also Known As

  • Best Western London
  • London Best Western
Address: 65 - 73 Shaftesbury Ave | Piccadilly, London W1D 6EX, England

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