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BEST WESTERN PREMIER Shaftesbury Hotel

4.0 of 5
65 - 73 Shaftesbury Ave | Piccadilly, London W1D 6EX, England
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Ranked #304 of 1,077 hotels in London
Most recent review
5 of 5 stars Reviewed 7 June 2013
Peter H Tetbury, England, United Kingdom
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513 reviews from our community

Traveller rating
    167
    201
    78
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    35
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Families
63
 
Couples
158
 
Solo
66
 
Business
98
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Tetbury, England, United Kingdom
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed 7 June 2013

Staying in London is always quite daunting for those of us from the sticks but the team here made it really easy and ensured what i needed was there. the room was well presented, well stocked and well worth the extra for the upgrade to club. staff overall were attentive but not in your face. Well done and excellent location... More

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shftpiccadilly, Manager at BEST WESTERN PREMIER Shaftesbury Hotel, responded to this review
10 June 2013

Dear Guest, Thank you very much for your valuable feedback. It is also very pleasant to read that you enjoyed your stay with us this time. We will keep up the good work so that all our guests can enjoy & experience a comfortable & pleasant stay with us. Once again, thank you for your valuable feedback for the customer... More

Manchester, United Kingdom
2 reviews
4 of 5 stars Reviewed 3 June 2013

Great location for Theatre, restaurants, Soho and tube stations. Some traffic noise from Shaftesbury Avenue, but for £90/night with complimentary fruit and water, friendly staff, nice décor, clean rooms and excellent cooked breakfast with good waitress service. I would recommend this hotel for a short stay in central London.

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shftpiccadilly, Manager at BEST WESTERN PREMIER Shaftesbury Hotel, responded to this review
4 June 2013

Dear Guest, Thank you very much for your valuable feedback. It is also very pleasant to read that you enjoyed your stay with us this time. We will keep up the good work so that all our guests can enjoy & experience a comfortable & pleasant stay with us. Once again, thank you for your constructive & encouraging feedback for... More

Bergen, Norway
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 1 June 2013

This was our second time at this hotel, and we would most likely come back. Very friendley staff, clean and an amazing location. Very good breakfast, with great service. The rooms are small, but then i can recommend room 411 that are larger and also on a quiet side of the hotel. Avoid rooms facing the traffic in Shaftesbury Avenu.

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shftpiccadilly, Manager at BEST WESTERN PREMIER Shaftesbury Hotel, responded to this review
4 June 2013

Dear Guest, Thank you very much for your valuable feedback. It is also very pleasant to read that you enjoyed your stay with us this time. We will keep up the good work so that all our guests can enjoy & experience a comfortable & pleasant stay with us. Kindly be assured that we wim to make every guest feel... More

S Wales
Senior Contributor
36 reviews 36 reviews
27 hotel reviews
Reviews in 22 cities Reviews in 22 cities
80 helpful votes 80 helpful votes
3 of 5 stars Reviewed 30 May 2013

The major plus for this property is its location, right in the middle of Shaftesbury Avenue. We had a room at the front of the hotel & there was some noise from the street below 24/7 but hey its central London. The staff were fine but didn't make you feel like a valued guest. The rooms were very small &... More

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See 8 more reviews by Welshtorchy for London
shftpiccadilly, Manager at BEST WESTERN PREMIER Shaftesbury Hotel, responded to this review
31 May 2013

Dear Guest, Thank you very much for your valuable feedback. It is also very pleasant to read that you enjoyed your stay with us this time. We will keep up the good work so that all our guests can enjoy & experience a comfortable & pleasant stay with us. Moreover, we will try our best to improve the communication of... More

Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed 29 May 2013

Booked a lastminute deal for a 2 day stay in London; the room was large, well finished and with a window overlooking the hussle and bussle of Shaftesbury Ave. Fantastic location for theatreland, Soho and central attractions, 5 mins walk to Piccadilly Circus Tube. Great also for latenight eating/wandering around, since this area's open later than others in central London.... More

Was this review helpful? Yes
shftpiccadilly, Manager at BEST WESTERN PREMIER Shaftesbury Hotel, responded to this review
31 May 2013

Dear Guest, Thank you very much for your valuable feedback. It is also very pleasant to read that you enjoyed your stay with us this time. We will keep up the good work so that all our guests can enjoy & experience a comfortable & pleasant stay with us. Once again, thank you for your positive & encouraging feedback for... More

Banbury, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed 28 May 2013

Couldn't be closer to the Queen's Theatre, China town and Soho. Would recommend this hotel, for a great room pay a little bit more, the service was very good but the breakfast was very basic, although the only disappointing aspect of our stay.

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shftpiccadilly, Manager at BEST WESTERN PREMIER Shaftesbury Hotel, responded to this review
29 May 2013

Dear Guest, Thank you very much for your valuable feedback. It is also very pleasant to read that you enjoyed your stay with us this time. We will keep up the good work so that all our guests can enjoy & experience a comfortable & pleasant stay with us. Moreover, we will try our best to improve the choice of... More

New York, New York, United States
1 review
5 of 5 stars Reviewed 28 May 2013

I had what might have been a terrible experience, but wasn't. My travel agent mistakenly booked me into a different best Western property in a different part of London - very inconvenient for my 6-day stay in the capital. But staff at the Best Western Shaftesbury (Piccadilly) combined with the staff at Best Western Shaftesbury (Paddington Court) facilitated a finally... More

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shftpiccadilly, Manager at BEST WESTERN PREMIER Shaftesbury Hotel, responded to this review
29 May 2013

Dear Guest, Thank you very much for your valuable feedback. It is also very pleasant to read that you enjoyed your stay with us this time. We will keep up the good work so that all our guests can enjoy & experience a comfortable & pleasant stay with us. Once again, thank you for your positive & encouraging feedback for... More

Fairfax, Virginia
Senior Contributor
21 reviews 21 reviews
7 hotel reviews
Reviews in 5 cities Reviews in 5 cities
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 25 May 2013

When we decided to do a West End get-away, we looked for hotels that would offer easy access to the theaters and yet still be close enough to Leicester Square, Trafalgar, Saint James Park, and Covent Garden (plus all the associated museums). Based on Trip Advisor recommendations, we selected the Best Western on Shaftsbury Avenue. On the map it is... More

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See 11 more reviews by DSC-NOVA for London
shftpiccadilly, Manager at BEST WESTERN PREMIER Shaftesbury Hotel, responded to this review
5 June 2013

Dear Guest, Thank you very much for your valuable feedback. Please accept our sincere apologies for the inconvenience caused to you due to the noise issues & room size. May i kindly request you to please contact us prior to your next visit so that we can esnure that your stay is hassle free & enjoyable at all times. Kindly... More

Brugg, Switzerland
1 review
5 of 5 stars Reviewed 21 May 2013

Stayed long Weekend with my adult daught in London and we had a really great time. This was the second weeekend stay in this hotel in this year. The location is really excellent, walking distance to everything, Soho, China Town, Covent Garden, Piccadilly, Oxford Street, all of course many great Theaters. The personell is always very nice and especially the... More

Review collected in partnership with this hotel

Was this review helpful? Yes
shftpiccadilly, Manager at BEST WESTERN PREMIER Shaftesbury Hotel, responded to this review
24 May 2013

Dear Guest, Thank you very much for your valuable feedback. It is also very pleasant to read that you enjoyed your stay with us this time. We will keep up the good work so that all our guests can enjoy & experience a comfortable & pleasant stay with us. Once again, thank you for your positive & encouraging feedback for... More

Senior Reviewer
7 reviews 7 reviews
Reviews in 6 cities Reviews in 6 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 19 May 2013 via mobile

Great location which due to hotel decor etc is not noisy when in room. The rooms are good sized modern clean & unlike a lot of hotels actually have enough sockets for you to use. Only downer is slow lift but other than that all staff polite clean helpful. Worth a stay

Was this review helpful? Yes
shftpiccadilly, Manager at BEST WESTERN PREMIER Shaftesbury Hotel, responded to this review
20 May 2013

Dear Guest, Thank you very much for your valuable feedback. It is also very pleasant to read that you enjoyed your stay with us this time. We will keep up the good work so that all our guests can enjoy & experience a comfortable & pleasant stay with us. Once again, thank you for your positive & encouraging feedback for... More

 
 
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Additional Information about BEST WESTERN PREMIER Shaftesbury Hotel

Also Known As:
Best Western London
London Best Western
Address: 65 - 73 Shaftesbury Ave | Piccadilly, London W1D 6EX, England
Phone Number:
Region: United Kingdom > England > London
Amenities:
Bar/Lounge Business Centre Fitness Centre Free High-Speed Internet Restaurant Room Service
Hotel Style:
#190 Luxury Hotels in London
#331 Family Hotels in London
Price range (per night): ₹15,381 - ₹27,235
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
Modern hotel; multilingual staff; situated in the heart of theatre land; near Piccadilly Circus, Leicester Square; restaurants. ... more   less 
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