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Charing Cross

4.5 of 5
The Strand, London WC2N 5HX, England (Formerly Thistle Charing Cross) (Mayfair / St James's / Piccadilly / Green Park )
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Charing Cross
Ranked #212 of 1,081 hotels in London
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1,247 reviews from our community

Traveller rating
    478
    474
    184
    73
    38
See reviews for
Families
177
 
Couples
490
 
Solo
68
 
Business
194
 
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Newcastle upon Tyne, England, United Kingdom
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 20 May 2013 NEW

Great location for sight seeing in London, close to almost everything. Lovely clean, spacious rooms with fabulous beds! Love the idea of lighting the corridors with candles on an evening. Everyone we spoke to was friendly & helpful. Would stay again.

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Port Macquarie, Australia
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed 20 May 2013 NEW

We had 2 very enjoyable nights on a recent short stop over in London. The loaction of this hotel is excellent for those wanting to be close to the centre of London......within a 10 minute walk you have Piccadilly Circus, Covent Garden, Leicester Square, the West End and key tourist attractions such as Trafalgar square, Buckinghanm Palace, 10 Downing Street... More

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fareham
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 19 May 2013 NEW

The feel of the hotel is Victorian and romantic, with many original features preserved and the entrance hall candle lit in the evenings, the staff are very friendly and helpful. We unfortunately had a few issues with check in as my husband had booked a wheelchair accessible "executive" room, and had already booked and paid in advance through an agent,... More

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Cairo
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 17 May 2013 NEW

If you want to be in the heart of London near Trafalgar square with easy access to the metro... Charing Cross is a perfect choice. If you don't mind a bit of street noise - the hotel is literally on top of the metro station; it's a great place from which to explore London. We stayed in two suites for... More

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Moscow, Russia
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 14 May 2013 NEW

The best what this hotel has - its personnel. Friendly people, trying their best to serve in such a place. Breakfast is ok. Food was fresh & tasty. Location is fine, ‘cause the metro is near, and drugstore is near. This hotel is reasonable if you need a place to sleep while you stay in London. In old building room... More

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See 3 more reviews by Anna_Janna for London
Charing X, General Manager at Charing Cross, responded to this review
16 May 2013

Dear Guest, The whole team at Charing Cross Hotel truly appreciates your favourable feedback posted on Trip Advisor following your recent stay. I am however concerned about your comments about the air-conditioning unit and I would like to rectify this for you. A member of the team will be in touch to discuss this matter. Kind Regards, Glenn Hallam General... More

Combermere, Canada
2 reviews
5 of 5 stars Reviewed 14 May 2013 NEW

We stayed in Charing Cross and were quite impressed. The service was excellent and the staff were always willing to help. We were so close to everything and was able to walk. We were right next door to the train and we could walk to all theatres, Buckingham Palace, Westminster Abbey etc. Also Trafalagar Square was one block away. We... More

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Charing X, General Manager at Charing Cross, responded to this review
15 May 2013

Dear Guest, Thank you for the wonderful comments you posted on Trip Adviso following a recent stay at Charing Cross Hotel. Your comments about the perfume has been noted. Please do not hesitate to contact the Hotel directly should you require assistance with a future booking. Kind Regards, Glenn Hallam General Manager More

1 review
5 of 5 stars Reviewed 12 May 2013

This hotel is situated in the heart of London's West End, right on top of a tube station and walking distance from most famous theatres and major attractions such as Buckingham Palace and the Houses of Parliament. Rooms are comfortable and the service is excellent. The hotel has free wi fi throughout. The staff in the breakfast room on the... More

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Charing X, General Manager at Charing Cross, responded to this review
13 May 2013

Dear Guest, The whole team are truly delighted to read such great comments following your recent stay at Charing Cross Hotel. We look forward to welcoming you back. Kind Regards, Glenn Hallam General Manager More

Chester, United Kingdom
Top Contributor
70 reviews 70 reviews
28 hotel reviews
Reviews in 24 cities Reviews in 24 cities
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 9 May 2013 via mobile

Fab location and not at all noisy Reception and book in perfect staff so helpful and friendly Decor and surroundings just sooo relaxing Room perfect and lovely bathroom Bed - heavenly and slept amazing Fridge in room and breakfast just great All staff absolutely wonderful

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See 20 more reviews by Farndonites for London
Charing X, General Manager at Charing Cross, responded to this review
13 May 2013

Dear Guest, I am extremely delighted of your review following a recent stay at Charing Cross Hotel. Your feedback on Trip Advisor is truly appreciated especially since you are a well-travelled guest. The team looks forward to welcoming you back and rest assured that you will be accorded the same first rate service you enjoyed. Kind regards, Glenn Hallam General... More

Madrid, Spain
1 review
5 of 5 stars Reviewed 7 May 2013

I had a three days stay in London with my family, using Charing Cross Hotel as our base there. We visited parks, monuments, famous places and just walked arround to get a deep impression of the city. But even when arriving to the hotel in the evenings, London experience was still alive. We were really well attended in all ways... More

Was this review helpful? Yes
Charing X, General Manager at Charing Cross, responded to this review
13 May 2013

Dear Guest, Thank you for such marvellous feedback about your recent stay at Charing Cross Hotel. Charing Cross Hotel’s ideal location coupled with great service from the team truly makes it a perfect base for guests who stay either for business or leisure. I hope that on your next visit to London, you will once again choose to stay at... More

Isle of Wight
Contributor
14 reviews 14 reviews
13 hotel reviews
Reviews in 10 cities Reviews in 10 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 7 May 2013

I stayed here when I ran my first marathon (21st April 2013) and it was a great place to stay. The staff made sure that we had a room with a bath so I could have a good soak in it after my run. It is a plush hotel and so the bar prices do reflect that fact but they... More

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See 2 more reviews by Joules19 for London
Charing X, General Manager at Charing Cross, responded to this review
10 May 2013

Dear Guest, I am pleased that you had an enjoyable stay at Charing Cross Hotel and immensely grateful for your feedback posted on Trip Advisor. Charing Cross Hotel is truly a great place to base oneself when exploring Central London due to its transport accessibility. The team will be delighted to assist you with future bookings and I hope that... More

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Hotel Summarization (Beta)

What travellers say

  • Trafalgar square(40)
  • Junior suite(21)
  • Great location(17)
  • Buckingham wing(17)
  • Very good(10)
  • Tube station(9)
  • Reception staff(6)
  • Main building(6)
  • Very clean(5)
  • Breakfast room(4)

Additional Information about Charing Cross

Address: The Strand, London WC2N 5HX, England (Formerly Thistle Charing Cross)
Phone Number:
Region: United Kingdom > England > London > Mayfair / St James's / Piccadilly / Green Park 
Amenities:
Bar/Lounge Business Centre Fitness Centre Free High-Speed Internet Restaurant Room Service Suites Wheelchair access
Hotel Style:
#75 Romantic Hotels in London
#138 Family Hotels in London
#140 Luxury Hotels in London
#248 Business Hotels in London
Price range (per night): INR14,239 - 26,216
Hotel Class:4.5 star (4.5*)
Official Description (provided by the hotel):
Modernized Victorian-era Railroad Hotel adjacent to Charing Cross Station. ... more   less 
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Also Known As:
Charing Cross Hotel London
Charing Cross London
Thistle Charing Cross
Thistle Charing Cross Hotel

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Charing Cross
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