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DoubleTree by Hilton London - West End

4.0 of 5
92 Southampton Row | Bloomsbury, London WC1B 4BH, England
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DoubleTree by Hilton London - West End
Ranked #328 of 1,081 hotels in London
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737 reviews from our community

Traveller rating
    200
    310
    135
    58
    34
See reviews for
Families
97
 
Couples
242
 
Solo
38
 
Business
184
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Geneva, Switzerland
Senior Contributor
30 reviews 30 reviews
3 hotel reviews
Reviews in 12 cities Reviews in 12 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 18 May 2013 NEW via mobile

I was traveling for business, en solo, and I chose this hotel because it was close to my meeting. I was warmly welcomed by an efficient staff and received my delicious warm cookie. My room was small but had all the necessary. Two twin beds, very comfortable beds and soft linens. The bathroom was not too small in my opinion,... More

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See 2 more reviews by Etschanz for London
Doha
Top Contributor
57 reviews 57 reviews
29 hotel reviews
Reviews in 28 cities Reviews in 28 cities
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed 15 May 2013 NEW

The hotel is very attractive from the roadside, and warm and inviting once you step into reception. Straight away you are offered the hot cookie, do not refuse it! Upon check in I was identified as a Hilton Honors Gold Card holder and was told I had been upgraded to a Double Deluxe room. It wasn't ready so we went... More

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See 14 more reviews by PaulRudd for London
Hong Kong, China
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 14 May 2013 NEW

Business trip to London, hotel prepared by business partner. The room is clean and tidy. Location is good, less then 5min walk to the London underground. Fair breakfast, not much options but taste good. The wi-fi connection is poor, very slow, even slower then the 3G mobile data. If you have lots of data sending back to office, don't choice... More

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Peadar M, Manager at DoubleTree by Hilton London - West End, responded to this review
18 May 2013

Dear William T, Thank you for taking the time to share your feedback with us regarding your recent stay at the DoubleTree by Hilton London West End. I am very sorry to learn that we failed to meet your expectations on this occasion. We would welcome the opportunity to make matters up to you and address the highlighted issues with... More

Diss
Top Contributor
107 reviews 107 reviews
14 hotel reviews
Reviews in 30 cities Reviews in 30 cities
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed 13 May 2013 NEW

Stayed here on business for just the one night in a clean and comfortable room. It is less than five minutes to Holborn tube so quite easy if you are coming in from Heathrow (55 mins) or in on the central line. There are plenty of places to eat and drink nearby if you don't fancy their satay chicken skewers... More

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See 15 more reviews by Swedishtomcat for London
Leeds, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 of 5 stars Reviewed 9 May 2013

Stayed here for one night on business which and was pretty expensive but its London! Room was bathroom were tiny but the bed was very comfortable! The only real downside to this place is the breakfast. The place looked like it had been hit by a bomb. I was sat at a table that hadn't even been cleared from the... More

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Peadar M, Manager at DoubleTree by Hilton London - West End, responded to this review
12 May 2013

Dear Harpey, Thank you very much for taking the time to review your recent stay at the DoubleTree by Hilton London West End. I am happy to hear that you found our Sweet Dreams bedding experience to be comfortable. The hotel, having retained its original structure, rooms and bathrooms do vary in size. I sincerely regret to learn that we... More

Tel Aviv
Senior Contributor
46 reviews 46 reviews
17 hotel reviews
Reviews in 25 cities Reviews in 25 cities
25 helpful votes 25 helpful votes
1 of 5 stars Reviewed 8 May 2013

I have tremendous regard for Hilton\Doubletree, have stayed at a number of their hotels worldwide and have always been more than satisfied. I got what I thought was quite a good deal on the internet for a four-star hotel. I was on an intensive business trip and wasn't in my room for much of the two nights, but there is... More

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See 5 more reviews by ANZ101 for London
Peadar M, Manager at DoubleTree by Hilton London - West End, responded to this review
12 May 2013

Dear Anz101, Thank you for taking the time to review your recent stay at the DoubleTree by Hilton London West End and for your valuable feedback. I would personally like to apologize for failing to meet your expectations on this occasion. We would like to be able to restore your faith in us and would appreciate it if you could... More

Manchester, United Kingdom
Senior Contributor
22 reviews 22 reviews
11 hotel reviews
Reviews in 17 cities Reviews in 17 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 7 May 2013

We spent a couple of nights here last week. We were offered an upgrade for £9 pounds per night in an executive room which proved to be well worth the money. Large room with plenty of drawer and wardrobe space and a good sized and well fitted out bathroom. View from bedroom window was not great but who wants to... More

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Peadar M, Manager at DoubleTree by Hilton London - West End, responded to this review
8 May 2013

Dear Joananyan, Thank you for taking the time to share your recent experience at the DoubleTree by Hilton London West End with us. I am delighted to learn that you enjoyed the upgrade to our Executive Rooms, and that you found the room to be comfortable. It is wonderful to hear about your good experience at our hotel, and we... More

2 reviews
1 of 5 stars Reviewed 6 May 2013 via mobile

We paid £35 for afternoon tea through Groupon for 2 people. If we'd paid full price it would have been £70. Thankfully we did not pay full price, what a rip off. You get 6 traditionally cut afternoon tea sized sandwiches and the rest is made up of cakes and scones, far too much sweet stuff. You do get a... More

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London
Senior Reviewer
7 reviews 7 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 May 2013

My Mum and I stayed here for one night. The room was extremely clean and the hotel is modern throughout. All our needs were met and there were a few nice treats left in the room as it was my Mum’s birthday (Cake, wine and chocolates). The room was well equipped with an iron, tea and coffee making facilities, dressing... More

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See 5 more reviews by LondonHighFlyer for London
Peadar M, Manager at DoubleTree by Hilton London - West End, responded to this review
8 May 2013

Dear LondonHighFlyer, Thank you very much for such a wonderful review and for taking the time to share it with us on Tripadvisor. It is great to learn about your good experience with us, and that our central location, Wake Up DoubleTree breakfast and comfortable rooms have all contributed to create a rewarding experience at our hotel. I was especially... More

Hillegom, Zuid-Holland, Netherlands
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 of 5 stars Reviewed 3 May 2013

A very warm welcome with a cookie. Quiet orginal. Good location close to metro, British Museum and Covent garden. Quite lobby area for drinks and work. Street can be noisy as I experienced lot of police cars during the night.

Was this review helpful? Yes
Peadar M, Manager at DoubleTree by Hilton London - West End, responded to this review
8 May 2013

Dear Ton S, Thank you for taking the time to share your recent experience at the DoubleTree by Hilton london West End on Tripadvisor. I was delighted to learn that you enjoyed our friendly welcome with the Doubletree cookie, and that you found the hotel the be conveniently located. However, I was sorry to hear that you were disturbed by... More

 
 
 
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Hotel Summarization (Beta)

What travellers say

  • British museum(32)
  • Very good(23)
  • Executive room(17)
  • Great location(17)
  • Warm cookies(11)
  • Short walk(8)
  • Park inn(6)
  • Holborn tube station(5)
  • Reception area(3)

Additional Information about DoubleTree by Hilton London - West End

Address: 92 Southampton Row | Bloomsbury, London WC1B 4BH, England
Phone Number:
Region: United Kingdom > England > London
Amenities:
Bar/Lounge Business Centre Fitness Centre Kitchenette Restaurant Room Service Suites Wheelchair access
Hotel Style:
#201 Luxury Hotels in London
#286 Family Hotels in London
Price range (per night): ₹ 12,362 - 24,286
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
The DoubleTree by Hilton London – West End (WC1) formerly the Park Inn London Russell Square, is a newly-renovated four-star hotel in Bloomsbury near Russell Square. The hotel is a stone's throw from the British Museum and walking distance to top attractions such as Covent Garden, the West End and the shops on Oxford Street. The hotel features 215 fresh and modern guest rooms, recently refurbished to a superior four-star standard (including Standard, Deluxe and Executive rooms as well as Apartments). Wireless high-speed Internet access is available at the hotel. ... more   less 
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Also Known As:
Doubletree By Hilton London - West End Hotel
Doubletree By Hilton London - West End Hotel London
Park Inn London
Park Inn Russell Square
Bonnington Hotel London

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DoubleTree by Hilton London - West End
See the lowest price* (from Hotels.com, Booking.com, Travelocity, and 7 more)
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