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| Title | Source |
|---|---|
| “Hilton London Metropole” | Wcities.com |
| Title | Source |
|---|---|
| “Hilton London Metropole” | Expedia.com |
| “Nightmare at the Hilton” | dooyoo.co.uk |
Been to Hilton London Metropole? Share your experiences!
Although the Metropole is not in the center of London per se, it is well located to the efficient public transportation of this great city and as a result is not more than 10 minutes from many London landmarks by either bus or tube. As expected the rooms are small compared to U.S. lodging but of course you don't stay... more
Dear Guest, Thank you for taking the time to share your comments regarding your stay at our hotel on this website. We are very pleased that you enjoyed your stay with us! Our location on Edgware Road affords our guests very convenient access to all parts of London via the transport network, as well as Oxford Street which is just...
Stayed one night with a Friend while attending a Sports Event. Was going to stay at the Hilton Paddington because it was even closer to Paddington but stayed here because of the better price and it had been recommended to me by my wife. The extra distance from Paddington was minimal, so no worries there, making it very handy if... more
Dear Guest, Thank you for taking the time to share your comments regarding your stay at our hotel on this website. We were pleased to hear that you chose our hotel whilst in London, and that you enjoyed your stay. Our location 10 minutes from Paddington station makes the journey to Heathrow that much quicker! We are very proud of...
Crowded, hallway smells, room small, power did not work at desk, internet did not work, hot water did not work, all this took several calls and three maintenance people to repair. Carpet in room so dirty the edges were black next to the walls and the floor was sticky, no top sheets on the beds - had to sleep under... more
Dear Guest, Thank you for taking the time to share your comments regarding your stay at our hotel on this website. We are disappointed that you did not enjoy your stay at our hotel. Regarding the issues in your room, we do have a 24 hour maintenance team on site who are available to assist with any issue you may...
I stay here at least a couple of time a month when I visit London on business. It's a home from home. I have also used it as a base for family siteseeing. Unlike my experience of other hotels in London, it always seems lively and buzzing with people which is nice after a long journey or day in the... more
Dear Guest, Thank you for taking the time to share your comments regarding your stay at our hotel on this website. We are delighted that you have chosen our hotel as a ‘home away from home’, and that we are able to continuously meet your expectations. It is very rewarding to receive positive feedback, particularly from our regular guests so...
1. even if they offered me to stay for nothing wouldnt go back 2. had exec twin room 3. room tiny with window that didnt open so no air even though hotel very hot 4. heating on all the time 5. beds very small and in comparison to marriot/starwood/intercon prehistoric 6. exec lounge tiny and full of people 7. check... more
Dear Guest, Thank you for taking the time to share your comments regarding your stay at our hotel on this website. We are very disappointed that your experience at our hotel was not satisfactory to you. We are very proud of our team members, our facilities, and our ability to meet and exceed our guests’ expectations, and are sorry that...
Typical example of American corporatism. We stayed a single night at the London Hilton Metropole. It seemed more like a budget airport than a four star hotel. Queue to check in, queue to enter the restaurant and then queue for the buffet, where the food wasn't much better than a supermarket cafe. The room was OK but the bathroom was... more
Dear Guest, Thank you for taking the time to share your comments regarding your stay at our hotel on this website. On reading you review, we were disappointed to learn that you were not entirely satisfied with your stay. Please do accept our apologies for any inconvenience caused. We are a large hotel, however we have the facilities and team...
Had room 978 in the West wing. Very comfortable with two double beds, tea/coffee making facilities and well stocked bathroom. ie. loads of towels and toiletries, in case you forget your own. Unfortunately the first night of our stay the wind was really bad and because the room is situated at the far corner the access door to the a/c... more
Dear Guest, Thank you for taking the time to share your feedback regarding your stay at our hotel on this website. We were pleased to learn that overall you enjoyed your stay with us, and thank you for sharing your positive comments! Our rooms in that particular part of the building are designed to provide extra space and comfort, and...
When I read the reviews on this hotel after having booked it as a lastminute.com mystery hotel, I was rather nervous as the reviews were either very good or very bad. We had excellent service from checking in to checking out from staff who were polite, friendly, plentiful and knowledgeable. The room was small but clean and quiet and with... more
Dear Guest, Thank you for taking the time to share your feedback regarding your stay at our hotel on this website. We were delighted to read that you enjoyed your stay with us! We are very proud of our facilities and our team members are there to ensure your entire experience at our hotel is as comfortable and memorable as...
A Huge Hotel, Public Areas look rundown, as do corridors. Conveniently located next to a tube station, so moving around London is easy. The customer is absolutely anonymous here, with no staff making any effort to even wish guests. Almost impossible to get to any service on the first call, always busy. Try and get a last minute Upgrade to... more
Dear Guest, Thank you for taking the time to share your feedback regarding your stay at our hotel on this website. On reading your review, we were a little disappointed to hear that you were not entirely satisfied with your stay. Please do accept our apologies if we failed to meet your expectations on this occasion. We are delighted that...
We booked this hotel through central reservations and specified we would like a smoking room. We arrived at the hotel around midnight, I went to check in and my friend went to the bar to buy us a drink. The barman was serving someone, finished doing that, then turned to my friend and said the bar was shut! He had... more
Dear Guest, Thank you for taking the time to share your experience of your stay at our hotel on this website. We were very disappointed to hear you were not satisfied with your stay, and would like to offer our sincere apologies for any inconvenience caused. Whilst we appreciate that you did request your room to be smoking, as stated...
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