We recently stayed here on a 2 night pre-paid special rate. We booked into our room which, although was laughably small, was clean. Dropped our bags and went out. On returning after 11pm, we discovered the toilet didn't flush properly and that the bed springs made ridges in the mattress pushing into our back when lying down. Also only 1... more

From the moment we arrived the customer service was excellent! Our room was clean, bathroom was nice sized, and hotel staff was extremely nice/welcoming! Adrian, the front desk manager, could not have been more helpful! He was witty, charming and most helpful! This was an excellent choice in hotels! I cannot stress enough what a wonderful hotel this is to... more

This was not a clean hotel. Under the bed was very dirty and looked like it hadn't been hoovered for days. The walls were paper thin; you could clearly hear even the most muted the conversation in the next room, and the water taps were extremely noisy when used. Breakfast was disappointing because we weren't told the booking only covered... more

Im sorry if you have booked this hotel, try and get your money back. It was dirty one chambermaid for the whole hotel ONE CLEANER - paid for breakfast in bed Tray was covered with a whiter than white cloth the tray underneath was gross dirty, dirty DIRTY I will never stay in this hotel EVER AGAIN WORST EVER 4... more

Just right to see the New Year in , in a quite fashion. Easy to get to, room small but all that we required. Breakfast was just right. And the Barman, Joe you were just wonderfull the Michael Jackson performance you gave made our night. Will return. more

We thoroughly enjoyed are stay at this hotel. The room was a good size for London & the bed very comfortable. The walls are thin but we were so tired from all the walking that we slept very well.The breakfast was very good. We were down early but within half an hour people were queueing to get in. The staff... more

The Hotel is Very Good, The room I had was tiny but functional. the Continental Breakfast is not good, one needs to get the full hot breakfast. Bathroom was Very clean and all amenities are available. Hotel staff are Nice and very Helpful . I would diffidently stay at this Hotel again , but next time I will have to... more

We had a fabulous time here. Typical English Hotel - ie. small but frankly that is to be expected in London/Europe. When I say small... that's really relative considering that when you are in a fabulous city like London - who wants to spend time in their room! Does it have a bed? Check! Are the Staff welcoming and helpful?... more

It's a lovely, fairly modern looking hotel that has a bar and some food available right off the lobby which was great for us as our plane got in very late and yet we were able to grab a bite and not go to bed hungry. The breakfasts which we got free offered plenty of choices and kept us going... more